National Claims Support Officer

2 weeks ago

Sydney, New South Wales, Australia Ramsay Health Care Full time $90,000 - $120,000 per year

  • Exciting opportunity to work with Australia's largest health care provider

  • Location QLD (Sunshine Coast or Brisbane) or in NSW (Sydney Head Office)

  • Permanent Part Time, 60.8 hours fortnight

An exciting opportunity has become available for an enthusiastic and self-motivated National Claims Support Officer to join our National Safety team at Ramsay Health Care on a permanent part time basis.

About the Role

This position provides administrative and claims support functions to the National and State Workers Compensation Managers to effectively manage workers compensation claims to achieve beneficial claims outcomes to injured workers and the business. This is achieved by ensuring that all parties, including Claims Managers / Third Party Administrators (TPA), Regional Rehabilitation & Return to Work Managers (RR&RTW Managers), and Return to Work Coordinators (RTWC) manage injured workers in a proactive manner to achieve safe and sustainable return to work outcomes.

About You

This role is suited to someone who has had experience with claims management and workers compensation payroll processes. Experience working with a workers compensation insurer is preferable. The ability to calculate workers pre-injury average earnings (PIAWE) would be highly regarded. You will also have the following:

Essential Criteria:

  • Excellent administrative and work processing skills;

  • An effective and creative approach to problem solving; and

  • Effective communication skills and proven ability to work effectively in a team environment and independently as required.

Desirable Criteria:

  • Previous position within the health industry

  • Excellent Computer skills in MS Office suite

  • Injury management experience

  • Experience with payroll functions

Benefits

Professional Advancement: Recognition and Professional Development. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression.

Ramsay Rewards: Access great deals at over 100+ major retailers

Employee Wellbeing: Flexible working arrangements, a commitment to work/life balance and free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

Make a Difference: Make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry.

Ramsay Way Culture: Join a team dedicated to 'People Caring for People,' fostering a positive, supportive and inclusive environment.

About Us

Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964.

We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

Requirements

  • A National Police Check conducted within the previous 12 months may be asked of you

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Clare Bourassa

Applications Close: 22/09/2025

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available

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