Principal Delivery Manager – Customer
1 day ago
This role is the single point of accountability for the development, delivery, and maintenance of technology supporting ANZ's B2C and B2B products and services. Responsible for leading multi-functional teams across product management and software engineering, the role ensures technology solutions align with business goals, customer needs, and global strategy.
Key responsibilities include:
• Driving end-to-end delivery of products, platforms, and services with focus on quality, budget, and timelines.
• Translating strategy into actionable plans and managing cross-functional collaboration with operations, finance, and technology teams.
• Mentoring engineering teams, setting goals, and fostering a high-performance culture.
• Overseeing technology delivery management, Agile project execution, and stakeholder engagement.
• Managing resources, vendors, and budgets while optimizing operational efficiency.
• Leveraging data-driven insights to monitor performance, ensure compliance, and improve outcomes.
Requirements:
• Proven experience in global, complex businesses.
• Strong expertise in Agile, Lean, and large-scale project delivery.
• Excellent communication, leadership, and stakeholder management skills.
• Commercially minded with ability to balance strategy and execution.
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