Principal Advisor Er

2 weeks ago

Sydney, Australia NSW Government -Department of Customer Service Full time

**Principal Advisor ER & Privacy**

**Grade 11/12, Full-Time,Ongoing Opportunity**

Are you looking for an exciting new opportunity to?co-lead teams?in developing?HR Policy, supporting the DCS workforce and utilising your expert knowledge in Industrial relations to negotiate effective outcomes??
?
An exciting opportunity has become available for?a?Principal Advisor ER & Privacy?to join the Department of Customer Service in our People and Culture team. This is a great opportunity to drive innovation and continuous improvement initiatives.

**About the Opportunity**
Forming a key part of the?leadership?team within the People & Culture function,?you will?co-lead a team of?IR & ER?Specialists?to develop and deliver?effective service delivery outcomes.?
?
As an experienced member and?co-leader?of the team, you will?have a thorough?understanding of the Department of Customer Service’s values and policies and procedures. You will also develop strong relationships internally so that are able to engage and influence key stakeholders?to resolve?complex IR & ER situations/issues.?You will be an enabler of change with a solutions and delivery focused approach while partnering with?key internal and external stakeholders to effect sound practice in the IR & ER environment.?

**To be successful in this role?**
You will possess a great blend of skills, including:?
- A customer centric mindset with a?sound knowledge of industrial relations and employee relations frameworks in NSW.
- You will co-lead a team to deliver a highly valued and credible advisory service, that enables the Dept to deliver a people first approach in employee relations.
- Represent DCS in meetings and negotiations with NSW IRC and legal proceedings as required.
- Expertise across the breadth of employee relations including investigations, case management and analytical skills.
- Strong interpersonal and persuasion skills and excellent written and report writing skills.

**Key Responsibilities**:

- Oversee day to day delivery of service?when Manager is not working.
- Advocate matters in NSW IRC and other employment related tribunals.
- Collaboration?and develops the team’s capabilities to successfully deliver quality and effective services.
- Manage high work volume in a time sensitive environment.
- Coordinate the review and development of HR Policy that reflects best?practice.
- Lead the People and Culture privacy response process.

**What we need from you**
An up-to-date CV and a cover letter outlining your skills and experience relevant to the role.

Salary Grade 11/12, with the base salary for this role starting at 131,094 base plus superannuation

**Closing Date: Friday 29th July 9:59am AEST**

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**Our Commitment to Diversity, Inclusion & Flexibility**

We are committed to diversity, inclusion, and new ways of working.

We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.

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