Medical Receptionist
2 days ago
Part-Time Medical Receptionist – Friendly, Supportive Team | King William Rd
Location: King William Road, Adelaide
Type: Part-Time (with potential for additional hours to cover leave)
Free Onsite Parking | Beautiful Modern Office near cafés and shops | Growth Opportunity
About Us
Specialist Anaesthetic Services is a leading provider of anaesthesia services in South Australia. With a reputation for excellence in patient care, we partner with hospitals and medical practices to deliver high-quality, specialised anaesthesia services to our community. Our team of experienced and dedicated healthcare professionals is committed to continuous improvement and innovation, ensuring our patients receive the best possible care.
About the Role
As our Receptionist and Booking Administrator, you will be the first point of contact for patients and visitors — the face of our business. You'll also play a critical role in managing theatre bookings and daily schedules, which is one of the most important aspects of this position.
Coordinating bookings in an anaesthetic practice requires strong attention to detail, confidence, and the ability to think ahead. We're looking for someone who is young at heart, enthusiastic, friendly, and always ready to go the extra mile. This role suits a high-performance thinker who thrives on keeping things running smoothly and takes pride in being a key part of a patient-focused team.
Key Responsibilities
- Greet and assist patients and visitors with warmth and professionalism
- Answer, manage, and transfer phone calls in a timely and courteous manner
- Handle payments via cash and EFTPOS with accuracy
- Respond to patient queries and provide clear, helpful information
- Manage patient bookings, including consultations and theatre scheduling
- Work closely with surgeons' rooms to manage and confirm daily theatre lists
- Process Medicare online claims for pre-operative visits
- Maintain accurate and timely data entry and patient record keeping
- Provide administrative support to the broader team and assist other departments as needed
- Be proactive in problem-solving and process improvements
- A motivated and fast-thinking individual who thrives in a fast-paced environment
- A positive, outgoing personality and a team-first attitude
- Strong organisational and communication skills
- Ability to work independently and manage competing priorities
- A quick learner who shows initiative and attention to detail
- Previous experience in a medical or healthcare admin role is highly desirable
- Confidence with medical software and booking systems is a plus
- A pivotal role in a respected healthcare organisation
- Opportunity to grow and develop professionally
- A friendly and supportive team culture
- Free onsite parking
- Flexible hours (full-time or part-time negotiable)
- Work that truly makes a difference to patients and clinical outcomes
Ready to join a team that values your skills and supports your career growth?
Please apply with a current resume, including referees and a cover letter outlining your suitability for the role.
Email: Jo Victor
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