Medical Receptionist

2 weeks ago

Adelaide, South Australia Sports and Arthritis Clinic Full time $60,000 - $80,000 per year

About the business

The Sports and Arthritis Clinic is a collaboration of specialist sports and exercise physicians and select allied health practitioners providing world-class sports and activity related musculoskeletal care.

Equipped with a modern  gym facility and training site the multidisciplinary team includes:

  • Sports and Exercise Physicians (ACSEP)
  • Sports and general podiatry
  • Specialist physiotherapy
  • Sports dietitian
  • Personal training and group exercise classes

Situated just outside the CBD with onsite parking, SPARC offers a dynamic and supportive work environment with potential for the right candidate to grow with the business.

About the role

Medical receptionist is a key role of the business, managing the needs of both the patients and the practitioners. This is a fast-paced role at the front desk, that would suit an individual who enjoys a diverse role in a busy medical practice able to manage multiple tasks with confidence. The successful candidate must display a high amount of initiative, motivation and autonomy.

Responsibilities include:

  • Providing friendly and professional customer service to all patients and practitioner both in person and over the phone.
  • Attending to patient enquiries, booking patient appointments for multiple health care providers efficiently.
  • General administration duties - mail, filing, faxing, emailing and scanning documents.
  • Processing medical and allied health payments.
  • Medicare, Private billings, DVA and Work cover billings.

The successful candidate will require:

  • Experience within the health industry or medical practice desired.
  • Proficient in all Microsoft programs.
  • Desired experience using Best Practice and Nookal software.
  • Strong interpersonal skills/customer service.
  • 22 hours per week.
  • Ability to work well under pressure.
  • Ability to manage multiple demands/concurrent work tasks.
  • Honesty and accuracy with the ability to work with confidential information.
  • The ability to work well both autonomously and within a team environment.

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