Course Advisor

5 days ago

Melbourne, Victoria, Australia Trade Institute of Victoria Full time $70,000 - $77,000 per year

Course Advisor

Trade Institute of Victoria, Full Time Position

This role is phone based and will be working from Williamstown North office.

Key Tasks include:

· Inbound/Outbound Calls & Web Enquiries: Strong communication skills are a must.

· Sales & KPIs: You need a proven track record of meeting/exceeding targets.

· Lead Management & Conversion: Ability to strategize and follow up effectively.

· Student Enrolment & Eligibility Checks: Understanding and checking enrolment process and documents with funding eligibility.

· CRM & Software Use: Experience with Salesforce, VETenrol, or similar systems is a plus (training provided).

· Products: Training will be provided on our products.

We Are Looking for Someone Who Is:

· Energetic, self-motivated, target-driven, team player and love to assist people fulfilling their dreams and goals.

· Comfortable in a sales/call centre environment.

· Able to build rapport quickly with students from diverse backgrounds, along with working with internal departments.

· A clear communicator (phone, email, and face-to-face, Zoom) with a positive attitude.

· Possibly has RTO/VET experience – but this is not essential.

· Previous experience using the Microsoft Office Suite (Office, Excel, Powerpoint).

· Bilingual Skills: Speaking another language is a strong advantage, especially for communicating with a diverse student base.

Salary to $70k to $ 77k per annum plus super (depending on experience)

About TIV

Established in 2007, TIV provides quality Building and Construction courses ranging from Certificate to Diploma levels. We offer a stimulating, friendly and personalised learning environment with modern and extensive facilities.

Training is delivered all around Melbourne Metropolitan area, Central Victoria and online learning through a Virtual Classroom.

We have a strong on-going commitment to quality and service to our customers and a deep culture in building stable and rewarding futures for our people. This is an exciting opportunity to be part of a successful RTO that continues to grow and diversify its services.  We want students to achieve their goals.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and staff events. We are committed to an inclusive work environment.

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