Senior Account Manager

Senior Account Manager – VIC

About Us

At Detector Inspector, our purpose is safer homes—and we're passionate about the work we do.
Since 2005, our founders have driven our mission to make homes safer for tenants and simplify compliance for property managers. Today, we deliver over 500,000 smoke alarm, gas, and electrical safety checks each year across Australia, supported by our 500+ field services team entering 2,500 homes daily. Our world-class, tech-enabled platform is miles ahead of the competition, making compliance smarter, faster, and easier for agencies.

Why You'll Love Working Here

Working at Detector Inspector means joining a team that supports one another, tackles challenges head-on, and commits to learning and growth—together. We bring energy and solutions to every conversation, all in pursuit of our mission to make every home in Australia safer.

Our organisational culture is the cornerstone of our identity, emphasising values such as safety, customer-centricity, our people make the difference and opportunities for all. These values guide us every day.

What's On Offer

• Generous Reward Package:
  Base salary + super + monthly commissions + company car and fuel card
• Career Growth:
  Take on a senior role where you'll work directly with clients and guide junior team members
• True Flexibility:
  Monday to Friday, 9:00–5:30 with no after-hours expectations (aside from the occasional networking event)
• Perks & Benefits:
  Ongoing professional development, EAP access, and exclusive DI discounts
• Connection & Collaboration:
  Regular social events and a supportive, high-performing team

The Role

We're looking for a driven and commercially minded
Senior Account Manager
to lead key client relationships and drive growth across our Victorian portfolio.

In this senior role, you'll manage and expand relationships with major real estate agency partners, ensuring they receive exceptional service while identifying opportunities to grow Detector Inspector's footprint. You'll also play a mentoring role within the Account Management team, sharing your experience to support junior Account Managers and contribute to the broader success of the Sales function.

What You'll Be Doing

• Build and maintain strong, long-term relationships with existing property manager clients across Victoria.
• Act as the main escalation point for account-related queries, ensuring issues are resolved promptly
• Identify and pursue new business opportunities within existing accounts
• Proactively promote additional services to landlords and agencies to drive growth
• Collaborate cross-functionally with Client Services, Finance, and Operations to ensure seamless service delivery
• Prepare sales reports and performance updates, tracking progress against monthly KPIs
• Mentor and support junior Account Managers, fostering collaboration and capability within the team

What We're Looking For

• A background in residential
  property management and proven experience in B2B
  account management or business development, ideally within property services, compliance, or related industries
• A confident communicator with strong presentation, negotiation, and stakeholder engagement skills
• Strong commercial awareness and the ability to identify growth opportunities and deliver results
• Organised, solutions-focused, and proactive in managing competing priorities
• Skilled in Microsoft Office and CRM systems

Ready to Take Your Sales Career to the Next Level?

This is your opportunity to step into a high-impact, client-facing role with purpose. If you're passionate about service and want to work with a company making a real difference, we'd love to hear from you.

At Detector Inspector, we believe in opportunities for all and are committed to creating an inclusive workplace that reflects the diversity of our community. We strongly encourage applications from candidates of all backgrounds who share our values.

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