Senior Account Manager

22 hours ago

Melbourne, Victoria, Australia Hays | Insurance Full time $130,000 - $180,000 per year

Senior Insurance Broker or Account Director required for a growing and ambitious brokerage in East Melbourne.

Your new company

Join a well-established, independent insurance brokerage with a strong generalist portfolio and deep roots in the Victorian market. Based in the Eastern Suburbs of Melbourne, this business has built a reputation for long-term client relationships, low staff turnover, and a collaborative, close-knit team culture. With a small yet successful team of local brokers and offshore processing support, the business is now seeking a senior broker to take over a long-standing portfolio. This is a rare opportunity to inherit a stable book while also driving new business growth and shaping the future of the brokerage.

Your new role

As Senior Account Manager / Account Director, you'll manage a diverse portfolio of commercial clients including manufacturers, importers/exporters, retailers, property owners, and marine risks. You'll be responsible for servicing existing accounts, refining the book, and bringing in new business from your own network or database. This is a senior role with strong succession potential. The role is available due to a Senior Director retiring from the business.

Key Responsibilities

  • Manage and retain an existing portfolio valued at approximately $650k, ensuring high levels of client satisfaction and retention.
  • Conduct a full handover with the retiring Account Director to ensure continuity of service and relationship management.
  • Identify and transition new business opportunities from your own network or database.
  • Refine and restructure the book by focusing on quality clients and phasing out smaller, less strategic accounts.
  • Provide tailored insurance solutions across a broad generalist portfolio including manufacturing, retail, import/export, property, marine, and goods in transit.
  • Build and maintain strong relationships with clients across Victoria and interstate.
  • Collaborate with a team of commercial and marine brokers, supported by offshore processing staff.
  • Work closely with the Managing Director and senior team to contribute to business strategy and growth.
  • Maintain compliance with industry regulations and internal standards.
  • Represent the business professionally in the market, with a view to long-term succession and potential equity involvement.

What you'll need to succeed

  • 10+ years experience in Account Management and Insurance Broking
  • Proven, senior leadership experience within general insurance broking, ideally across commercial lines.
  • Strong client relationships and the ability to bring accounts with you.
  • Excellent communication, negotiation, and client service skills.
  • A stable career history with long-term roles.
  • Ability to work full-time from the office in the Eastern suburbs, with occasional flexibility.
  • A proactive, relationship-driven approach and long-term career mindset.

What you'll get in return

  • Competitive salary package: $130,000-$180,000 + super + bonus.
  • Inherit a stable, well-managed book with a full handover.
  • Long-term career opportunity with potential for equity and leadership.
  • Supportive, low-turnover team with a strong market reputation.
  • Office-based role in the Eastern Suburbs of Melbourne, with occasional flexibility.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Sam Puddephatt on or to discuss further. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

  • Senior Account Manager

    4 weeks ago

    Melbourne, Victoria, Australia Solenis LLC Full time

    Senior Account Manager page is loaded## Senior Account Managerremote type: Hybridlocations: Melbourne, Australiatime type: Full timeposted on: Posted Todayjob requisition id: R0024497***Senior Account Manager, F&B**** ***High impact, autonomous role**** ***B2B experience***Solenis is a leading global producer of specialty chemicals focused on...

  • Senior Account Manager

    4 weeks ago

    Melbourne, Victoria, Australia Solenis LLC Full time

    Senior Account Manager page is loaded## Senior Account Managerremote type: Hybridlocations: Melbourne, Australiatime type: Full timeposted on: Posted Todayjob requisition id: R0024497***Senior Account Manager, F&B**** ***High impact, autonomous role**** ***B2B experience***Solenis is a leading global producer of specialty chemicals focused on...

  • Account Manager/Senior Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Clemenger Group Full time $80,000 - $120,000 per year

    Team X is Omnicom's integrated worldwide agency team for Mercedes-Benz. We are looking for a freelance Account Manager or Senior Account Manager to support our team in a freelance capacity until the end of the year.Team X brings together best-in-class talent across Mercedes-Benz's customer journey with expertise in Media and CRM, Brand and Performance...

  • Account Manager/Senior Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia team × (Omnicom) Full time $90,000 - $120,000 per year

    Team X is Omnicom's integrated worldwide agency team for Mercedes-Benz. We are looking for a freelance Account Manager or Senior Account Manager to support our team in a freelance capacity until the end of the year.Team X brings together best-in-class talent across Mercedes-Benz's customer journey with expertise in Media and CRM, Brand and Performance...

  • Senior Account Manager

    6 days ago

    Melbourne, Victoria, Australia PARTALE Full time $90,000 - $120,000 per year

    Manage a diverse portfolio of high-profile clients and deliver tailored merchandise solutions.Great Incentives scheme and benefits (9-day fortnight, Birthday leave, Employee of the month..)Full-time, permanent position based in Rosebery or Melbourne CBD.About our clientOur client is a creative agency specialising in custom, made-to-order merchandise for...

  • Senior Account Manager

    22 hours ago

    Melbourne, Victoria, Australia Xero Full time $104,000 - $160,000 per year

    Our PurposeAt Xero, we're here to help supercharge small businesses. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.How you'll make an...

  • Senior Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Coverforce Aughtersons Full time $120,000 - $180,000 per year

    Are you an experienced Senior Account Manager ready to take the next step in your insurance career?We're looking for a driven and client-focused professional to join our team, managing a diverse portfolio across general insurance product lines.Our Mission:We're committed to delivering smart insurance solutions that is client-focused to protect businesses and...

  • Senior Account Manager

    20 hours ago

    Melbourne, Victoria, Australia AvePoint Full time $120,000 - $150,000 per year

    Senior Account Manager Melbourne, AustraliaAbout AvePoint: Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence...

  • Senior Accountant

    5 days ago

    Melbourne, Victoria, Australia Moore Australia Full time $80,000 - $120,000 per year

    Senior Accountant - Business AdvisoryJoin a dynamic team at Moore Australia, a leading mid-tier accounting and business advisory firm, with a national and global presence. Our aim is to help people thrive – our clients, our people, and the communities they live and work in.We're seeking an experienced Senior Accountant to join our dynamic Business Advisory...

  • Senior Account Manager

    1 week ago

    Melbourne, Victoria, Australia Utilizer Full time $104,000 - $130,878 per year

    Utilizer is an Australian-owned Energy Consultancy with the mission of helping businesses, large and small, navigate through the complex energy transition to cleaner and more sustainable renewable energy.We aim to be a trusted energy partner for our clients, by driving value, building long-term relationships and making a valuable difference. We use our...