Customer Services Officer

4 days ago

Toowoomba, Queensland, Australia Wagners Industrial Services Full time $104,000 - $130,878 per year

Customer Service Officer

This role is working in our Toowoomba Steel Division for a motivated all-rounder supporting the Sales, Service and Administration team. There will be a strong focus on client service, administration and delivery allocation tasks.

About the role:

  • Full Time - Monday to Friday
  • Overseeing reception, including but not limited to managing all incoming phone calls, visitors to the store and coordinating customer enquiries
  • Coordinate delivery truck allocations and confirmations
  • Managing the creation of purchases orders as well as reconciliation of monthly invoices onsite
  • Creating and maintaining customer and sales documents and reports
  • Collaborating closely with our team to ensure seamless project delivery and client satisfaction
  • General office administration

About you:

  • Experience in a similar administration role preferred, but not essential
  • Proficient in Microsoft applications including Word, Excel and Outlook
  • Highly efficient and organised professional with excellent communication and interpersonal skills, and a keen eye for detail
  • Ability to work autonomously and as part of a collaborative team environment
  • Professional presentation and a positive attitude

What we offer:

  • Be part of a highly recognized and growing National business
  • Salary Sacrificing and discounts on fuel, computers, gyms, accommodation
  • Training and career development opportunities - i.e. opportunities to upskill and multiskill

About us:

Wagners is an award-winning and diversified construction materials and services provider and innovator of construction materials and New Generation building materials. A highly renowned brand and producer of cement, concrete and composite products. Wagners are also a strong presence in heavy haulage transport services, precast concrete and reinforcing steel.

We provide a workplace where employees are encouraged to grow and thrive.

You must have Australian Working Rights. This is not a sponsorship role.

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