Customer Service

1 day ago

Toowoomba, Queensland, Australia Kellys Distributors Full time $50,000 - $70,000 per year

Customer Service & Logistics Coordinator

Location:
Sunnybank Hills, Brisbane

Employment Type:
Full-time, Office-based

Kellys Distributors, a leading supplier and distributor, is seeking a proactive Customer Service & Logistics Coordinator to join our team at Sunnybank Hills. This office-based role is ideal for someone who is detail-oriented, enjoys problem-solving, and can confidently handle customer service and logistics administration in a fast-paced environment.

Key Responsibilities

  • Respond to customer inquiries via phone and email in a timely and professional manner.
  • Create and maintain new customer records in the system.
  • Provide support and information to Sales Representatives and customers.
  • Manage and reconcile Linkt / E-Toll accounts monthly.
  • Process daily customer orders, verifying delivery details and instructions.
  • Track consignments and update courier information.
  • Check courier invoices, review shipping costs and consignment weights, and rectify discrepancies.
  • Handle daily transport bookings and liaise with freight companies for pickups.
  • Assist the Managing Director and General Manager with ad hoc and administrative tasks.

Other Duties / Learning Scope

  • Gain proficiency in the ERP system, workflows, and processes.
  • Learn the financial sales booking system (FT).
  • Manage daily manual and online transport bookings (e.g., Toll, Bluestar, etc.).

Qualifications & Skills Required

  • Previous experience in customer service, administration, or logistics support preferred.
  • Strong communication skills (phone and email).
  • High attention to detail with problem-solving abilities.
  • Competence in using computer systems, MS office packages and online portals (training provided).
  • Ability to manage multiple tasks and work under deadlines.
  • Reliable, team-oriented, and proactive in approach to learning.

What We Offer

  • Office-based role in Sunnybank Hills with free on-site parking.
  • Supportive and collaborative work environment.
  • Training provided on systems and processes.
  • Opportunity to grow within a well-established distribution business.

How to Apply

If you are a motivated individual with a positive attitude and keen to build your career in customer service and logistics, please send your resume and cover letter.

  • Customer Service

    1 day ago

    Toowoomba, Queensland, Australia KENNARDS HIRE Full time $78,064 - $130,878 per year

    Customer Service / Driver - PermanentToowoombaContribute to an iconic brand with over 200 branches in AUS & NZDrive in a professional, organised environment with structured delivery routesHands-on experience with a wide range of equipment for varied daily tasks$78,064 salary package ($69,700 base salary + super) + profit share bonus + weekend allowanceWith...

  • Customer Service

    1 day ago

    Toowoomba, Queensland, Australia Bilba Group Full time $45,000 - $60,000 per year

    Like working with people AND rolling up your sleeves?Austral Ag is Toowoomba's newest independent Ag store, specialising in stock water, animal health, horticulture, feed, fencing and more.With our origins in the Northern Territory, where we operate as Northern Stock Water in Cloncurry, Darwin and Katherine, Austral Ag is the newest branch of our...

  • Customer Service

    1 day ago

    Toowoomba, Queensland, Australia Private Advertiser Full time $60,000 - $80,000 per year

    A Toowoomba building material supplier has a vacancy for a Customer Service Officer in our Internal / Trade Sales department. The company produces and distributes metal building products and associated accessories to the commercial and residential building industries and suppliers.  Products include but are not limited to Fencing, Flashings, Guttering,...

  • Customer Service Specialist

    1 day ago

    Toowoomba, Queensland, Australia Ken Mills Toyota Full time $60,000 - $80,000 per year

    Do you produce your best work when dealing with customers face to face? Do you like to work in a fast paced, professional and enjoyable environment?Due to exceptional recent growth, we are currently recruiting for both a Customer Service Specialist as well as Vehicle Sales Consultants. Customer Service Specialists also known as Service Advisors, are integral...

  • Customer Service Representative

    2 weeks ago

    Toowoomba, Queensland, Australia Brickworks Building Products Full time $60,000 - $80,000 per year

    About The RoleReporting to the Customer Service Manager, you'll play a crucial role in supporting customers by handling service and sales inquiries related to our diverse range of Brickworks building products. Whether assisting internal or external customers, your focus will be on delivering an exceptional customer service experience. Additionally, you'll...

  • Customer Service Representative

    1 week ago

    Toowoomba, Queensland, Australia PFD Food Services Full time $60,000 - $80,000 per year

    Great Team Environment and supportDiscounted food, travel, movie tickets, entertainment, gym memberships + moreEmployee Education Assistance to further develop your careerThere are regular customer service roles, and there are customer service roles with a team like us where the size of the organisation, the number of industries we support, and the number of...

  • Customer Services Officer

    3 days ago

    Toowoomba, Queensland, Australia Wagners Full time $45,000 - $60,000 per year

    Customer Service OfficerThis role is working in our Toowoomba Steel Division for a motivated all-rounder supporting the Sales, Service and Administration team. There will be a strong focus on client service, administration and delivery allocation tasks.About The RoleFull Time - Monday to FridayOverseeing reception, including but not limited to managing all...

  • Customer Services Officer

    3 days ago

    Toowoomba, Queensland, Australia Wagners Industrial Services Full time $104,000 - $130,878 per year

    Customer Service OfficerThis role is working in our Toowoomba Steel Division for a motivated all-rounder supporting the Sales, Service and Administration team. There will be a strong focus on client service, administration and delivery allocation tasks.About the role:Full Time - Monday to FridayOverseeing reception, including but not limited to managing all...

  • Customer Service Officer

    7 days ago

    Toowoomba, Queensland, Australia THL Finance Partners Full time $55,000 - $70,000 per year

    THL Finance Partners is a privately owned Financial Planning and Mortgage Broking business with more than 20 years of history delivering quality advice and services. Our business has innovated to address the need for holistic advice for clients at all stages in life, from young families and retirees to high-net-worth clients.We are in an exciting growth...

  • customer service shop assistant

    3 days ago

    Toowoomba, Queensland, Australia Toowoomba Fresh Full time $40,000 - $120,000 per year

    Customer Service Shop Assistants – Fresh Foods MarketWe have an exciting and rewarding opportunity for Customer Service Shop Assistants to join our ultra-modern Fresh Foods Market.As a family-owned and operated business, we're committed to providing the finest quality fresh foods at the best possible prices, while delivering exceptional customer service...