Customer Service

11 hours ago

Toowoomba, Queensland, Australia Kellys Distributors Full time $50,000 - $70,000 per year

Customer Service & Logistics Coordinator

Location:
Sunnybank Hills, Brisbane

Employment Type:
Full-time, Office-based

Kellys Distributors, a leading supplier and distributor, is seeking a proactive Customer Service & Logistics Coordinator to join our team at Sunnybank Hills. This office-based role is ideal for someone who is detail-oriented, enjoys problem-solving, and can confidently handle customer service and logistics administration in a fast-paced environment.

Key Responsibilities

  • Respond to customer inquiries via phone and email in a timely and professional manner.
  • Create and maintain new customer records in the system.
  • Provide support and information to Sales Representatives and customers.
  • Manage and reconcile Linkt / E-Toll accounts monthly.
  • Process daily customer orders, verifying delivery details and instructions.
  • Track consignments and update courier information.
  • Check courier invoices, review shipping costs and consignment weights, and rectify discrepancies.
  • Handle daily transport bookings and liaise with freight companies for pickups.
  • Assist the Managing Director and General Manager with ad hoc and administrative tasks.

Other Duties / Learning Scope

  • Gain proficiency in the ERP system, workflows, and processes.
  • Learn the financial sales booking system (FT).
  • Manage daily manual and online transport bookings (e.g., Toll, Bluestar, etc.).

Qualifications & Skills Required

  • Previous experience in customer service, administration, or logistics support preferred.
  • Strong communication skills (phone and email).
  • High attention to detail with problem-solving abilities.
  • Competence in using computer systems, MS office packages and online portals (training provided).
  • Ability to manage multiple tasks and work under deadlines.
  • Reliable, team-oriented, and proactive in approach to learning.

What We Offer

  • Office-based role in Sunnybank Hills with free on-site parking.
  • Supportive and collaborative work environment.
  • Training provided on systems and processes.
  • Opportunity to grow within a well-established distribution business.

How to Apply

If you are a motivated individual with a positive attitude and keen to build your career in customer service and logistics, please send your resume and cover letter.

  • Customer Service Representative

    2 weeks ago

    Toowoomba, Queensland, Australia Brickworks Building Products Full time $60,000 - $80,000 per year

    About The RoleReporting to the Customer Service Manager, you'll play a crucial role in supporting customers by handling service and sales inquiries related to our diverse range of Brickworks building products. Whether assisting internal or external customers, your focus will be on delivering an exceptional customer service experience. Additionally, you'll...

  • Customer Service Representative

    1 week ago

    Toowoomba, Queensland, Australia PFD Food Services Full time $60,000 - $80,000 per year

    Great Team Environment and supportDiscounted food, travel, movie tickets, entertainment, gym memberships + moreEmployee Education Assistance to further develop your careerThere are regular customer service roles, and there are customer service roles with a team like us where the size of the organisation, the number of industries we support, and the number of...

  • Customer Service Officer

    2 weeks ago

    Toowoomba, Queensland, Australia BlueScope Full time $60,000 - $80,000 per year

    Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...

  • Customer Service Officer

    6 days ago

    Toowoomba, Queensland, Australia THL Finance Partners Full time $55,000 - $70,000 per year

    THL Finance Partners is a privately owned Financial Planning and Mortgage Broking business with more than 20 years of history delivering quality advice and services. Our business has innovated to address the need for holistic advice for clients at all stages in life, from young families and retirees to high-net-worth clients.We are in an exciting growth...

  • customer service shop assistant

    11 hours ago

    Toowoomba, Queensland, Australia Toowoomba Fresh Full time $40,000 - $120,000 per year

    Customer Service Shop Assistants – Fresh Foods MarketWe have an exciting and rewarding opportunity for Customer Service Shop Assistants to join our ultra-modern Fresh Foods Market.As a family-owned and operated business, we're committed to providing the finest quality fresh foods at the best possible prices, while delivering exceptional customer service...

  • Senior Customer Service Representative

    2 weeks ago

    Toowoomba, Queensland, Australia Despina Group Pty Ltd Full time $60,000 - $80,000 per year

    Part-Time Contract role with the view to renew and opportunity to progress to permanent for the right candidate.We are seeking a professional Senior Customer Service Representative to support the owner of an outlet under license of one of Australia's biggest retailers. This role is located in Pittsworth - approx 40km southwest from ToowoombaYou'll be part of...

  • Manager Customer Service Centre

    1 week ago

    Toowoomba, Queensland, Australia Department of Transport and Main Roads Full time $80,000 - $120,000 per year

    Former Customer Services Branch -TMRThis position is part of the Department of Customer Services, Open Data & Small and Family Business (CDSB) as part of the recent Machinery-of-Government changes. CDSB is currently in negotiations for a certified agreement to cover all CDSB employees. In the meantime, the TMR Agreement conditions apply to this position.We...

  • Administration & Customer Service Officer

    4 days ago

    Toowoomba, Queensland, Australia Cleanaway 2020 Full time $60,000 - $80,000 per year

    Administration & Customer Service Officer About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.As a high growth, ASX listed organisation with over 10,000 employees, our goal is...

  • Administration & Customer Service Officer

    4 days ago

    Toowoomba, Queensland, Australia Cleanaway 2020 Full time $60,000 - $80,000 per year

    Administration & Customer Service Officer522920 | Fixed Term - Full Time | Toowoomba QLD AustraliaAbout UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.As a high growth, ASX...

  • Administration & Customer Service Officer

    1 week ago

    Toowoomba, Queensland, Australia Cleanaway Operations Pty Ltd Full time $60,000 - $80,000 per year

    About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the...