Customer Service

1 day ago

Toowoomba, Queensland, Australia Bilba Group Full time $45,000 - $60,000 per year

Like working with people AND rolling up your sleeves?

Austral Ag is Toowoomba's newest independent Ag store, specialising in stock water, animal health, horticulture, feed, fencing and more.

With our origins in the Northern Territory, where we operate as Northern Stock Water in Cloncurry, Darwin and Katherine, Austral Ag is the newest branch of our long-standing family business. That means you'll be joining a team with deep rural roots and a strong reputation — but with the energy and excitement of a growing store here in Toowoomba.


About the Role

This is a varied, physical role that blends customer service and sales with warehouse and store duties. You'll spend part of your day helping customers in store and online, and part of your day loading/unloading trucks, operating a forklift, and keeping stock moving.

If you've got rural retail or ag knowledge, great. If not, but you're enthusiastic, practical and customer-focused, we'll back you with training.


What You'll Do
  • Serve and support customers across counter sales & online orders
  • Load/unload trucks and move stock safely (forklift operation preferred)
  • Pick/pack customer orders
  • Merchandise products, restock shelves, and keep the store looking sharp
  • Assist with ordering, stocktakes & store administration
  • Be a key team player in opening/closing and day-to-day store operations

What We're Looking For
  • Forklift licence (or willingness to get one) – big advantage
  • Physically fit and comfortable with manual handling/heavy lifting
  • Strong customer service and communication skills
  • Team player with a positive, can-do attitude
  • Knowledge of ag products (stock water, feed, fencing, chemicals, animal health) highly regarded
  • Computer skills (POS, Microsoft Office, online orders)

Why Join Us?
  • Proud NT roots, exciting QLD future – be part of a trusted rural business expanding into Toowoomba
  • Real variety every day – sales + hands-on warehouse work
  • Career growth & training – we invest in upskilling our people
  • Competitive salary based on skills & experience
  • Be part of a supportive local team backed by a long-standing ag business

Location: Toowoomba, QLD

Competitive rates, negotiable on experience


Ready to combine customer service with hands-on, physical work?

Apply today and grow your career with Austral Ag

We're open to casual, part-time and full time applicants for this role.

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