Customer Service Team Leader

16 hours ago

Armidale, New South Wales, Australia UNE Life Full time $60,000 - $80,000 per year

The Customer Service Team Leader is responsible for the day-to-day delivery of SportUNE's front-of-house services, ensuring professional, efficient, and customer-focused operations. This role directly supervises the Customer Service Team, oversees reception and café functions, manages rosters and stock, and ensures compliance with procedures and standards. This role ensures smooth frontline service delivery and provides operational support to the Reception & Engagement Coordinator.

To apply:

For consideration for the position of Customer Service Team Leader, applicants should provide:

  • One page cover letter;
  • Responses to the selection criteria as detailed in the Position Description explaining how you best meet these requirements. Your examples should be based on previous performance/experience and you should clearly explain your level of involvement in the example activity;
  • A copy of your CV

To find out more, download the full position description and how to apply documents by clicking the buttons below.

Please email applications to

Closing Date: 11.59, Sunday October 12th.

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