Customer Service Team Leader

5 days ago

Armidale, New South Wales, Australia UNE Life Full time $60,000 - $80,000 per year

SportUNE is a vital division of UNE Life. We are committed to enriching the lives of students, staff, and the wider Armidale community. We uphold this commitment by delivering high-quality sport, fitness, and wellbeing services. Our passionate team supports participation at all levels, fosters community connection, and contributes to academic and athletic success. Through our inclusive and collaborative approach, we aim to create outstanding experiences on campus and throughout the New England region.

Join our team in making a difference to the New England community

The Customer Service Team Leader is responsible for the day-to-day delivery of SportUNE's front-of-house services, ensuring professional, efficient, and customer-focused operations.

About the role

This role directly supervises the Customer Service Team, oversees reception and café functions, manages rosters and stock, and ensures compliance with procedures and standards. This role ensures smooth frontline service delivery and provides operational support to the Reception & Engagement Coordinator.

You'll work closely with our Centre Manager and other teams to support the delivery of high-quality customer centred services.

If you have any questions, please reach out to:

Kim Lawrence –

CEO – UNE Life CEO

To find out more about this opportunity, check out the Position Description, and How to apply below

Closing Date: 11.59pm, Sunday 12th October 2025

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