Integrated Family Services Team Leader

Integrated Family Services Team Leader

Sunshine, Victoria

Full time

About us

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia.  Together BaptistCare (NSW, ACT, WA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre.

The Position

The Integrated Family Services (IFS) Team Leader is responsible for overseeing the delivery of a high quality, culturally sensitive and accessible service to vulnerable children, young people and their families. The families we work with present with a range of complex issues including drug and alcohol, family violence, mental health, homelessness, and cycles of disadvantage and poverty. Through outreach, primarily in the family home, the IFS program offers a longer term, voluntary case management model incorporating comprehensive safety and risk assessments, case planning, group work, and linkages with informal and formal community. Baptcare is an active member of the Child and Family Services Alliances in Brimbank Melton and Western Melbourne areas.

The IFS Practitioner maintains service excellence by providing leadership, consultancy, advice, supervision, support and monitoring of services to families referred through the Child First system. The Team Leader works closely with their team, Program Manager and Integrated Child and Family Services, to ensure that services are delivered within the relevant guidelines, budget and reporting requirements of the Department of Health and Human Services (DFFH).

A key focus of the role is working in partnership with other services involved to provide an integrated service within the Best Interests Case Practice Framework.

About You

• A proficient people manager, including ability to supervise, coach and develop staff
• Familiarity with program-funded environments and risk assessment frameworks
• Ability to oversee operations, including effective delegation and prioritisation
• Ability to adjust to constantly changing situations while maintaining focus on delivery and follow-through
• Ability to think strategically, work creatively, effectively and in an innovative manner
• Excellent communication skills, in written and verbal English, highly impactful influencing, negotiation, persuasion and problem-solving skills including capacity to develop trusted relationships with consumers and community
• Evidence-informed understanding of child development and the impact of trauma and violence on adults, children, and young people
• Strong coordination skills to implement new frameworks, model including application and research and building evaluation
• Stakeholder management and the ability to build strong, credible relationships with local movements and networks, government associations, business leaders and other relevant stakeholders

Qualifications and Experience

• Tertiary Qualifications in Social Work, Psychology, or other relevant Human Services qualification
• A minimum of 5 years' field experience, including leadership experience
• Current Police Check (national and international if relevant)
• Current Working with Children Check
• Victorian Driver's License

What Is in it for You?

• Remuneration starting at a SCHADS Level 7.3 and salary packaging
• Career development and training opportunities
• Reflective practice
• Flexible work arrangements

How to Apply:

Please click on the 'Apply Now' button on the page to apply.

As part of your application please address the Key Selection Criteria from the Position Description.

Applications close 5.00pm, Tuesday 4th November 2025. 

Please forward queries to Catena Depasquale, Child and Family Services Manager, at

Applicants must have the right to work in Australia.

The successful applicant will be required to undergo a National Criminal History check.

Baptcare subscribes to a mobile and flexible work environment.

If you require support with the application process, please contact

Baptcare is committed to building a respectful and inclusive workplace, appointing the best person for the role and supporting diversity. We welcome applicants who may require adjustments.

At Baptcare, we value diversity in all forms and aim to co-create inclusive experiences and communities with our employees, volunteers, the people we work alongside and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.

Baptcare is dedicated to the safety, empowerment, and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children, and young people to feel safe and respected.

Baptcare (VIC, TAS) is proud to be working towards uniting with BaptistCare (NSW, ACT, WA) and Baptist Care SA, to create a newly merged national care organisation committed to providing exceptional support and services across Australia. Together, we are building on a shared history of care and compassion, expanding our reach, and strengthening our mission to help people live well with dignity and purpose.