Team Leader

Company Description For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive.Join us and be part of a team that delivers Altogether Better Care—because when we come together, we create brighter futures for all. Job DescriptionFull-time, ongoing | Monday to Friday, 9am–5:06pmServices are delivered across four sites in South East Melbourne, with outreach and after-hours workSalary: $55.97–$58.45 per hour (SACS Level 6 pp % Super + Generous Salary Packaging benefits of up to $18,550About the ProgramOur Family Violence team is part of Each's Child, Youth & Family Wellbeing stream. We support children and families to heal from family violence, offering confidential counselling and practical support to help process experiences, build confidence and safety, strengthen family bonds, and connect with community. Services are delivered across four sites in South East Melbourne, with outreach and after-hours work based on program needs.Your role, your impactAs Team Leader, you will lead, mentor, and support a dedicated team of practitioners and peer workers, ensuring high-quality, customer-focused services for families affected by violence and trauma. You will build confidence and safety for clients, strengthen family bonds, and connect families with their communities. Your leadership will help create a safe space for healing and growth.Key responsibilities:Lead, mentor, support, and motivate a multidisciplinary team, providing clinical and operational supervision, training, and guidance.Ensure services are customer-focused and of high quality, complying with all standards.Develop, implement, and coordinate systems for inclusive and flexible service delivery, including intake, assessment, engagement, case planning, intervention, review, and referral or closure.Manage daily operations of the Children & Family Violence Team, including caseload coordination, team meetings, and supervision.Continuously assess and review risk and safety concerns using the Child Wellbeing and MARAM framework.Oversee data management, risk reporting, and quality improvement processes.Monitor performance and evaluate outcomes, implementing solutions for high-quality service delivery.Effectively manage client complaints.Collaborate and build partnerships with internal and external stakeholders to enhance outcomes.Coordinate group programs and workshops.Ensure compliance and reporting for all program activities.Support staff with regular meetings, supervision, and professional development.Travel locally to Each locations and participate in outreach and after-hours work as required.Who we're looking forExperience leading a team supporting families affected by trauma, separation, abuse, or loss.Sector knowledge of children and family violence services and compliance requirements.Mandatory: Tertiary qualification in Psychology, Social Work, or a related discipline.Familiarity with MARAM, Child Wellbeing Framework, mandatory reporting, privacy laws, and ethical standards.Valid driver's license.What will make you stand outLeadership experience in family violence industries.Understanding of the Not-For-Profit sector and health services.What's in it for youAt Each you'll be supported to be your best. We provide:Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety.Supportive & inclusive culture – Work with like-minded colleagues and leaders who genuinely care.Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.Endless career opportunities – With over 200 programs across QLD, NSW, ACT, TAS and VIC, there are plenty of pathways to progress.To view the full Position Description, click here or visit , go to 'Work With Us' > 'Careers' > 'Open Roles' and search for this position.For more information or a confidential conversation, contact Cammie Dinh (Talent Acquisition Business Partner) at [email protected]Applications Close: Tuesday 28th October.Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period – so don't miss out and apply today Additional Information Next Steps in the Hiring Process Thank you for your interest in joining Each To learn more about next steps, please check out our Hiring Process Guide.We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.  Didn't find the perfect role today? Stay connected by joining our Talent Community — be the first to hear about new opportunities at Each