Customer Service Representative

2 weeks ago

Lithgow, New South Wales, Australia Adecco Australia Pty Ltd Full time $40,000 - $80,000 per year

We are seeking enthusiastic and customer-focused individuals
to join a dynamic team at a government contact centre in Lithgow. This is a
fantastic opportunity to contribute to road safety initiatives while developing
your skills in a supportive and structured environment.

Employment Type:  Contract

Contract Duration:  6 Months

About Us

Adecco is one of the world's leading workforce solutions providers, trusted by government and private sector clients across Australia. We specialise in connecting skilled professionals with meaningful opportunities, offering dedicated support throughout the recruitment process. With a strong presence in the public sector, we're committed to helping you find roles that align with your experience and career goals.

Responsibilities

  • Provide
    high-quality customer service via phone and digital channels.
  • Handle
    enquiries related to road safety services.
  • Maintain
    accurate records and follow procedures.
  • Collaborate
    with team members and escalate issues when necessary.

Your Profile

  • 2–3
    years of customer service experience (call centre, administration, or
    retail)
  • Previous government experience is  preferred
  • Excellent
    written and verbal communication skills
  • Intermediate
    computer skills including typing, email etiquette, and proficiency in
    Microsoft Outlook and Teams
  • Ability
    to learn new systems quickly
  • Previous
    government experience is desirable but not essential

  • Must
    be based in NSW and able to attend on-site training and assessments

  • Contractors
    will work on a  rotating roster between 7:00 AM and 7:00 PM ,
    Monday to Friday

  • Each
    roster cycle lasts  two weeks , during which contractors will
    work the same shift
  • After
    each cycle, they will rotate to a different shift (e.g., early, mid, or
    late start)

If you meet the above criteria and are interested in joining
a supportive and fast-paced team, we encourage you to apply now. Please ensure
your application includes an up-to-date resume and details of your
availability. Only candidates currently residing in NSW will be considered
due to on-site training and assessment requirements.

We look forward to receiving your application

Contact

If you're interested in this opportunity, please apply
directly. Feel free to contact me if you have any questions or would like to
discuss any confidential details about the role. Contact details are as follow:

Email ID:

Contact number: (0)7

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