Senior Golf Operations Assistant

7 hours ago

Pelican Waters, Queensland, Australia Palm Lake Group Full time $60,000 - $90,000 per year

Join Our Team at Pelican Waters Golf Club

Pelican Waters Golf Club, a breathtaking venue nestled within the scenic Greg Norman Golf Course, has an exciting opportunity for an experienced Senior Golf Operations Assistant to join our team. We have expanded our operations to 7 days a week and launched a new membership offering, this is a truly exciting time to join & contribute to our team.

About the RoleThis is afull time permanent position, working a Tuesday to Saturday roster& available for an immediate start.

As the Senior member of our team, the Senior Golf Operations Assistant will assist in running competitions & events, processing membership applications, support guest needs with professionalism and warmth, and ensure an exceptional luxury experience for resort residents and public players alike.

Day to day duties include, but not limited to:

  • Assist with processing & administration of membership applications with MiClub;
  • Assist with the management of tee time reservations & enquiries via phone & email;
  • Assist with checking in golfers, maintaining a high level of attentive & professional guest service at all times;
  • Provide direction to Golf Operations team where required & assist with staff rostering;
  • Processing POS & eftpos transactions for play, retail sales, equipment hire and food & beverage sales;
  • Monitor pace of play and assist with on-course operations as needed;
  • Assist with the inventory management & stock take of golf equipment and supplies;
  • Operate & coordinate the golf cart fleet, ensuring proper maintenance and cleanliness;
  • Assist with event and tournament setup and execution;
  • Ensure professional presentation of golf carts in the staging areas for use by the golfers;
  • Light administrative duties - email enquiries, routine reporting etc.

What We're Looking For:

  • Minimum 3 years of experience in a golf operations role;
  • Experience with POS (Swyftpos) & golf management software (MiClub);
  • Current Responsible Service of Alcohol Certificateessential;
  • Current C Class drivers licence essential;
  • Knowledge of golf rules and etiquette;
  • A true dedication to delivering exceptional customer service;
  • A self-motivated, team player able to work autonomously when required;
  • Excellent communication and problem-solving ability;
  • Available to work weekends, public holidays, and school holiday periods;
  • Excellent time management skills, including punctuality & reliability.

What we can offer:

  • Opportunity to work in a stunning venue with new & high-quality equipment;
  • Competitive salary;
  • Friendly Tuesday to Saturday Roster;
  • Genuine opportunity to contribute to the Golf Clubs ongoing growth & success.

If you're passionate about customer service, golf and enjoy working in a team environment, we'd love to hear from you

All applicants must be willing to undergo a pre-employment physical assessment

Please note, only shortlisted applicants will be contacted.

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