Account Manager

4 days ago

Dandenong, Victoria, Australia CRL Express Pty Ltd Full time $60,000 - $80,000 per year

About us

CRL Express is a proudly family-owned and operated business, specialising in logistics services across Australia. We are committed to delivering tailored, solution-focused services with reliability and care. Our offerings include Road Freight, 3PL (Warehousing & Distribution), National Linehaul Services, Rail Freight, Air Freight, and Contract Logistics (Taxi Trucks).

We are seeking an Internal Account Manager to join our team. The successful candidate will be responsible for generating leads and building relationships with customers. The Internal Account Manager will work closely with the sales team to achieve sales targets and provide exceptional customer service.

Responsibilities:

  • Processing general phone, email and face-to-face sales enquiries
  • Sourcing new sales opportunities through quote follow-up, outbound warm/cold calls and emails
  • Preparing sales quotes and consignments
  • Providing suitable solutions to our existing and potential customers
  • Sales reporting: Maintaining sales records and compiling monthly sales reports.
  • Determining customer's needs to deliver customer centric and solution driven outcomes.
  • Maintaining strong relationships at multiple stakeholder levels both internally and externally
  • Manage a portfolio of SME accounts, maintaining strong customer relationships
  • Onboard new customers, including system training and compliance requirements
  • Support customers with queries, reporting, and quarterly reviews
  • Maintain accurate customer data and sales activity in Zoho CRM
  • Collaborate with other teams to provide seamless service
  • Proactively leading the development of reports and delivery of on-site client visits on a weekly, monthly and quarterly basis to cover off tactical/strategic focuses and KPI management

Qualifications:

  • Proven experience as an Internal Sales Representative or similar role
  • Excellent communication and interpersonal skills
  • Strong sales and negotiation skills
  • Ability to work independently and as part of a team

Skills:

  • Experience with Microsoft, TransVirtual and Zoho CRM highly desirable
  • Ability to build, connect and maintain relationships with customers
  • Collaborate with the sales team to achieve sales targets
  • Provide exceptional customer service and support
  • Attention to detail with accurate records of sales activities and customer interactions

Why choose CRL?

  • Above-award pay rates.
  • Positive and supportive work culture.
  • Opportunities for career progression within our fast-growing business.
  • Chance to expand your skills and transition into roles in operations, site management, and more.
  • Be part of a team that values Respect, Excellence, Trust, Innovation, Accountability, and Teamwork

If this sounds like you and you are looking for a great company to join and in which to grow, please apply.

Please Note:
We will not accept unsolicited CVs from recruitment agencies/third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CVs sent directly to line managers.

  • Management Accountant

    6 days ago

    Dandenong, Victoria, Australia Pace VIC Full time $80,000 - $120,000 per year

    Are you a numbers-driven professional with a sharp eye for detail and a passion for financial analysis? Our client, a leading equipment distributor based in Dandenong South, is seeking an experienced Management Accountant to join their dynamic finance team. This is an exciting opportunity for a motivated and commercially minded accountant to play a key role...

  • Junior Account Manager

    4 hours ago

    Dandenong, Victoria, Australia Lynchpin Logistics Full time $40,000 - $60,000 per year

    Company DescriptionLynchpin Logistics specializes in tailored third-party logistics (3PL) services, offering warehousing and distribution solutions to support businesses across various industries, including importers, manufacturers, wholesalers, and direct-to-customer operations. Known for accuracy and flexibility, the company ensures seamless and customized...

  • Key Account Manager

    1 week ago

    Dandenong, Victoria, Australia ITW Construction Asia Pacific Full time $90,000 - $120,000 per year

    Key Account Manager – Drive Strategic Growth with ITW, Pryda DivisionAre you ready to make a real impact?At ITW, we're not just a company - we're a community of innovators. We're seeking a driven Key Account Manager to join our Pryda team and help shape the future of frame and truss solutions. This exciting, varied role calls for someone who is able to...

  • Account Manager – Customer Care

    6 days ago

    Dandenong, Victoria, Australia PAC Trading Full time $90,000 - $120,000 per year

    Account Manager – Customer Care & Growth (Melbourne)$80, % STI + Super | 12-month fixed term with potential for permanencyMelbourne-based territory | FMCG / Food PackagingManage 15 newly acquired key accounts, ensuring exceptional service, smooth onboarding, and long-term growth.About the roleWe're seeking a motivated Account Manager (Field Sales) to join...

  • Telephone Account Manager

    6 days ago

    Dandenong, Victoria, Australia CHEP, A Brambles Company Full time $90,000 - $120,000 per year

    Looking to accelerate your sales career?Keen to advance your business development and customer relationship management skills within an exceptionally supportive team environment?Join a team that's helping to optimize Customer's supply chains - CHEP's Regional Sales Team is looking for a Telephone Account Manager to join on a 12-month contract. This role...

  • Telephone Account Manager

    6 days ago

    Dandenong, Victoria, Australia CHEP Full time $90,000 - $120,000 per year

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more...

  • Experienced Accountant

    6 days ago

    Dandenong, Victoria, Australia Vic Recyclers Full time $53,791 - $80,000 per year

    Our wrecking yard business in Dandenong is expanding, and we are seeking a professional Accountant to join our team. The ideal candidate will have solid accounting experience, excellent problem-solving skills, and the ability to manage financial operations in a busy automotive environment.What You'll Do:Manage accounts payable and receivablePrepare and...

  • Company Accountant

    6 days ago

    Dandenong, Victoria, Australia Village Dairy Full time $90,000 - $120,000 per year

    Company Accountant – Growing Food Manufacturing BusinessWe're a fast-growing, family-owned food manufacturer looking for a proactive CPA to step into a hands-on accounting role with real impact. Based on-site at our factory, you'll work closely with the Managing Director to support data-driven decisions and help shape the future of the business.You'll...

  • Junior Account Manager/Customer Service

    1 week ago

    Dandenong, Victoria, Australia Lynchpin Logistics Full time $60,000 - $80,000 per year

    Lynchpin Logistics is a fast-growing 3PL warehousing and fulfilment company based in Dandenong South, providing tailored logistics, storage, and distribution solutions for clients across Australia.We are seeking an enthusiastic and customer-focused Account Manager / Customer Service Representative to join our team. This role is responsible for managing...

  • Accounts Administration

    6 days ago

    Dandenong, Victoria, Australia MADE Retail Systems Full time $40,000 - $60,000 per year

    Job Title:Accounts Administrator (Part-Time) - on-siteLocation:Lynbrook , VICCompany Overview:MADE Retail Systems is an Australian owned manufacturer and distributor of shopfitting and fixture solutions, including mannequins. Our showroom is located in Richmond.About the Role:We are seeking a detail-oriented and dedicatedPart-Time Accounts Administratorto...