Telephone Account Manager

1 day ago

Dandenong, Victoria, Australia CHEP, A Brambles Company Full time $90,000 - $120,000 per year
  • Looking to accelerate your sales career?
  • Keen to advance your business development and customer relationship management skills within an exceptionally supportive team environment?

Join a team that's helping to optimize Customer's supply chains - CHEP's Regional Sales Team is looking for a Telephone Account Manager to join on a 12-month contract.

This role will be based at our Derrimut or Dandenong South office with hybrid working options available and it reports directly to the Senior Manager, Sales.

The key responsibilities of this role include:

  • Building strong relationships with your own portfolio of existing CHEP customers
  • Solving customer account challenges while delivering unparalleled customer service
  • Introducing your customers to the latest CHEP technology, initiatives and processes to enhance their experience
  • Identifying opportunities of value to your customers in CHEP platforms and services, helping you to grow your portfolio

The ideal candidate will:

  • Have a successful track record in a Sales/Customer Service-related position
  • Be driven, resilient, supportive and operate seamlessly within a team environment
  • Be a personable broad-based communicator with exceptional active listing skills
  • Be an adaptable and agile negotiator, with strong objection handling capability
  • Have strong analytical skills and complex problem-solving ability is highly desirable
  • Ideally have some existing solution selling skills
  • The following skills and experience are being sought for the role:
  • Well-developed negotiation and time management skills
  • Excellent customer service and relationship building skills
  • Advanced computer literacy and the ability to learn IT systems quickly (SAP, Salesforce CRM)
  • Experience in quickly and efficiently solving customer issues
  • The ability to handle multiple tasks/projects and operate well under pressure

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