Service & Sales Manager
2 weeks ago
ASSA ABLOY Entrance Systems is a global leader in access solutions, renowned for our innovation, integrity, and commitment to quality.
We're seeking a hands-on, experienced Service & Sales Manager to join our team in South Australia. This is a key leadership role, responsible for driving service excellence, customer satisfaction, and strategic growth across the region.
In this dynamic role, you will:
- Lead & Inspire: Lead a skilled service team, champion safety, and foster continuous improvement.
- Drive Performance: Optimise van stock, FOPS costs, and First Time Fix rates.
- Engage Customers: Resolve issues, support complex quotes, and grow product sales.
- Strategise for Success: Track KPIs, forecast sales, and shape annual plans.
- Ensure Compliance: Conduct audits, promote WHS standards, and lead safety initiatives.
What you'll bring:
- 5+ years' experience in project management, service operations, or sales.
- Trade background with exposure to service, building, or construction industries.
- Proven leadership of field technician teams.
- Strong commercial and strategic thinking.
- Good financial acumen.
- Solid understanding of project and sales workflows.
- Technical expertise in automatic entrance systems.
- Sound knowledge of WHS laws and compliance.
We offer a competitive remuneration package, including a vehicle allowance, e-Tag, incentives and more.
If you're ready to lead with impact and help shape the future of access solutions in South Australia, we'd love to hear from you
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