NDIS Manager

- Lead new NDIS division

- Build and scale from the ground up

- Competitive salary on offer

About Us

Charter Diligence is a 100% Australian-owned specialist recruitment agency and management consulting firm with offices in Sydney, Melbourne, Brisbane, and Perth. Renowned for delivering permanent recruitment, temporary and contract recruitment, and executive search services across sectors including Government, Education, Finance, Professional Services, Technology, Procurement, Engineering, and Health.

As part of our continued growth, Charter Diligence is expanding into the NDIS and community care sector to provide high-quality disability support services underpinned by our values of commitment, pride, and excellence. We are now seeking an experienced NDIS Manager to establish, lead, and grow this new business arm from the ground up.

About the Role

This is a permanent leadership opportunity for an experienced NDIS professional to take ownership of the full setup and management of Charter Diligence's NDIS division. You will be responsible for registration, compliance, service design, and future team growth, ensuring operational excellence and sustainable expansion.

Key Responsibilities

• Lead the complete setup of the NDIS business, including provider registration and accreditation
• Develop operational frameworks, policies, and quality management systems aligned with NDIS standards
• Recruit, train, and manage a team of support workers and service coordinators
• Oversee participant intake, service delivery, and ongoing client engagement
• Establish strong partnerships with stakeholders, healthcare providers, and community networks
• Ensure compliance with all NDIS Quality and Safeguards Commission requirements
• Manage budgets, reporting, and performance metrics to drive efficiency and accountability
• Foster a culture of excellence, inclusion, and continuous improvement across all service areas

About You

• Demonstrated experience setting up or leading NDIS or disability service operations
• Strong understanding of NDIS registration, compliance, and governance frameworks
• Background in community care, disability services, or health management
• Excellent leadership and stakeholder management skills
• Strategic thinker with the ability to translate plans into action
• Relevant tertiary qualifications in community services, health, or business management
• Current driver's licence and ability to travel within the Sydney region as required
• Must have valid working rights in Australia (Australian Citizen, Permanent Resident, or holder of a long-term working visa)

Why Join Charter Diligence

Charter Diligence is an accredited recruitment agency for the Australian Government under BuyICT, SCM0007 Contingent Workforce, SCM0012 TAS – Talent Acquisition, SCM0020 ICT Services, and QLD Local Government Permanent and Labour Hire Services. We proudly support government and private sector clients with compliant, high-quality workforce solutions across Australia. This is a rare opportunity to lead a new division within a trusted and fast-growing Australian brand. You'll have the autonomy to shape the NDIS business from day one, backed by the stability, reputation, and resources of an established national firm. We value initiative, collaboration, and a genuine commitment to improving lives through meaningful work.

Application Process

Due to the high volume of applications and the limited submission timeframe, we may not be able to contact all applicants. This is not a reflection of interest, but a result of operational constraints. As part of mandatory government contract requirements, priority will be given to candidates who have completed all necessary compliance checks. For applicants with privacy concerns regarding work rights verification submission, documents may be presented in person at our local offices for sighting.

We encourage candidates who are passionate about making a difference and possess the necessary experience and skills to apply. Please apply to this job post or submit your CV along with a cover letter detailing your qualifications and interest in the role to For confidential inquiries, contact our recruitment team at Sydney), Melbourne), Brisbane), or Perth).

Charter Diligence is an equal-opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of their background. Join us and help shape the future of disability support in Australia.