Casual Receptionist

1 week ago

Nerang Queensland, Australia Mindful Families Australia Full time $45,000 - $60,000 per year

Casual Receptionist Needed (casual - 1 day per week + school holidays)

Gold Coast based psychology clinic Mindful Families Australia (check us out here - ) is seeking a casual receptionist to join our team.

About the Role:

  • Work hours between 8:30am - 5:30pm one day per week + school holiday shifts offered, and additional days also available if our existing receptionist is away
  • At least 1 year administration experience essential
  • Previous psychology/medical/allied health experience an advantage

You will be responsible for reception duties including:

  • Customer service and care including greeting patients at the front desk in a warm and welcoming manner
  • Answer phone calls and emails and schedule appointments efficiently
  • Assist patients with filling out forms and updating their information
  • Making bookings for psychology sessions
  • General clerical duties
  • Patient record management with exceptional data entry skills
  • Liaising and collaborating with practitioners in an effective manner to ensure smooth patient flow
  • Medicare, NDIS, Health fund and work cover billing
  • Maintain cleanliness and organization of the reception area

The Skills and Attributes we are looking for are:

  • Experience in using online practice management software and the capacity to efficiently learn new software programs
  • Professional, friendly, conscientious and compassionate approach
  • Ability to work well independently and as part of a team
  • Strong work ethic, flexibility, organisational skills, attention to detail a must
  • Excellent and professional verbal and written communication skills
  • Strong and experienced in computer literacy
  • Ability to multitask effectively
  • Ability to cope well under pressure
  • Willingness to learn and adapt to new tasks as required
  • Willingness to take initiative
  • Ability to effectively collaborate with the admin team and complete designated tasks

What We Provide:

  • Become part of a team that specialises in children, adolescents, adults and families
  • Become part of neurodivergent affirming clinic and incorporates systemic, mindfulness-based and somatic approaches to treatment
  • Casual rates (base + 25% loading)
  • Kitchen and bathroom facilities onsite
  • Team dinners during the year
  • Health conscious, inclusive and welcoming team environment

If you are an experienced, dedicated, reliable and self-driven individual, who is compassionate and keen to be part of friendly and supportive team environment we look forward to hearing from you soon

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