
Casual Receptionist
7 days ago
Casual Receptionist Needed (casual - 1 day per week + school holidays)
Gold Coast based psychology clinic Mindful Families Australia (check us out here - ) is seeking a casual receptionist to join our team.
About the Role:
- Work hours between 8:30am - 5:30pm one day per week + school holiday shifts offered, and additional days also available if our existing receptionist is away
- At least 1 year administration experience essential
- Previous psychology/medical/allied health experience an advantage
You will be responsible for reception duties including:
- Customer service and care including greeting patients at the front desk in a warm and welcoming manner
- Answer phone calls and emails and schedule appointments efficiently
- Assist patients with filling out forms and updating their information
- Making bookings for psychology sessions
- General clerical duties
- Patient record management with exceptional data entry skills
- Liaising and collaborating with practitioners in an effective manner to ensure smooth patient flow
- Medicare, NDIS, Health fund and work cover billing
- Maintain cleanliness and organization of the reception area
The Skills and Attributes we are looking for are:
- Experience in using online practice management software and the capacity to efficiently learn new software programs
- Professional, friendly, conscientious and compassionate approach
- Ability to work well independently and as part of a team
- Strong work ethic, flexibility, organisational skills, attention to detail a must
- Excellent and professional verbal and written communication skills
- Strong and experienced in computer literacy
- Ability to multitask effectively
- Ability to cope well under pressure
- Willingness to learn and adapt to new tasks as required
- Willingness to take initiative
- Ability to effectively collaborate with the admin team and complete designated tasks
What We Provide:
- Become part of a team that specialises in children, adolescents, adults and families
- Become part of neurodivergent affirming clinic and incorporates systemic, mindfulness-based and somatic approaches to treatment
- Casual rates (base + 25% loading)
- Kitchen and bathroom facilities onsite
- Team dinners during the year
- Health conscious, inclusive and welcoming team environment
If you are an experienced, dedicated, reliable and self-driven individual, who is compassionate and keen to be part of friendly and supportive team environment we look forward to hearing from you soon
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