Arts Membership Officer

Permanent – Part Time

Join a creative and community-focused team that brings people closer to the arts. In this role, you'll help shape memorable experiences and build lasting connections through a vibrant membership program.

• Engage with a vibrant and growing arts community
• Deliver standout member experiences and events
• Enjoy a balanced lifestyle with part-time hours that fit your lifestyle

LET'S EXPLORE THE JOB

Are you passionate about the arts and driven by creating meaningful connections with the community? Join us as our Arts Membership Officer, a key role within the Arts, Culture and Tourism team. You'll be at the heart of our Lake Mac Arts Membership program, managing the full membership lifecycle, from applications and renewals to onboarding and event coordination.

This role is all about delivering a high-quality, responsive experience for current and prospective members. You'll be the primary point of contact, ensuring members feel valued and engaged through timely communications, exclusive events and member-only benefits. You'll also play a proactive role in growing our membership base, identifying opportunities to promote the program and enhance its reach. The role also involves supporting the ongoing development and growth of the Lake Mac Arts Membership program, helping it evolve and continuously meet the needs of our community.

Working closely with the Administration Lead and cross-functional teams, including marketing and programming, you'll help implement strategies that elevate member satisfaction and foster a vibrant arts community. If you thrive in a customer-focused environment and enjoy bringing people together through culture and creativity, this is the role for you.

Read the position statement and learn more about this exciting opportunity.

LET'S HEAR ABOUT YOU

You're someone who thrives in a people-focused environment and enjoys building meaningful connections. You bring warmth, professionalism and a genuine interest in engaging with others. Whether that's welcoming new members, responding to enquiries, or coordinating events that bring the arts community together.

You're organised, proactive, and detail-oriented, with a natural ability to juggle multiple tasks while keeping member experience front of mind. You're comfortable working within established systems and processes, but also adaptable enough to navigate change and uncertainty when needed.

If you're passionate about the arts and excited by the opportunity to help grow and support a vibrant membership community, we'd love to hear from you.

LET'S REVEAL THE PERKS

• Competitive commencing salary from $41.59 per hour plus 12 per cent superannuation
• Permanent Part-Time
• 14 hours per week
• We value your health and wellbeing and offer generous discounted gym memberships through our Corporate Fitness program, connect with colleagues through our social club, be inspired by regular wellbeing initiatives, annual flu vaccinations, and confidential support via our employee assistance (EAP) program
• Free parking within walking distance of our office building
• Along with many other perks that come from choosing Lake Mac

CHOOSE THE LAKE MAC WAY

We know it is our people that will shape the future of our city. That's why we're passionate about providing a workplace that empowers our staff to be creative, innovative and bold. When you join the team at Lake Macquarie City Council, you're joining a group of people with a commitment to make our city even better. We're proud of our city and the work we do, and we know you will be too.

We celebrate diversity and are committed to creating an inclusive workforce. We believe that a diverse network of employees, which truly reflects the people it serves and represents, is best equipped to understand and meet the needs of our community. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, refugees and people with disability. We understand the skills and attributes veterans can bring to our Council.

LET'S START

• If this job sounds like you, we would love to hear from you Get your application in by midnight, Sunday 12 October 2025
• For enquiries related to the duties of the role, please contact Sarah Purcell, Arts Culture and Tourism Administration Lead or via email
• If you need assistance with submitting your application, please Blair Stevenson, Talent Attraction Partner, or via email
• Your experience throughout the application process matters to us. If you'd like feedback on your application or interview, don't hesitate to get in touch — we're here for you
• To view the capability Framework – Role Profile relevant to this role, please click here.
• To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Statement.
• Please note that as part of Lake Macquarie City Council's recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment which may include alcohol and other drugs testing.