Customer Service Representative

7 hours ago

Toowoomba, Queensland, Australia Brickworks Building Products Full time $60,000 - $80,000 per year

About The Role
Reporting to the Customer Service Manager, you'll play a crucial role in supporting customers by handling service and sales inquiries related to our diverse range of Brickworks building products. Whether assisting internal or external customers, your focus will be on delivering an exceptional customer service experience. Additionally, you'll ensure order accuracy, promptly answer incoming calls, and diligently follow all safety procedures.

Duties include but are not limited to

  • Provide exceptional customer service to both internal and external customers.
  • Liaising with internal and external team members to ensure accurate communication.
  • Ensure accuracy in order entry and fulfillment.
  • Represent Brickworks as a front-line representative, contributing to business development and growth.
  • Maintain up to date knowledge of Brickworks products and services.
  • Assist customers with service requests, order management & job scheduling for installations/deliveries.
  • Perform accurate data entry for orders, credits, returns stock and pricing enquiries.
  • Support Sales representatives as needed.
  • Ensure office, work areas and displays are consistently safe, tidy, clean and presentable and assist with reception duties.

Success Requirements

  • Strong knowledge of building industry and of building products (preferred).
  • Proficient in using Microsoft Office Suite.
  • A passion for delivering exceptional customer service.
  • Strong time management, administration, and organisational skills.
  • Excellent attention to detail and ability to work under pressure.
  • Ability to complete multiple tasks with varying levels of priority.

Why join us?

  • Charitable Partnership: Proudly support Children's Cancer Institute (CCI).
  • Inclusivity: We value diversity and maintain an inclusive workplace.
  • Family Support: Enjoy our company parental leave scheme.
  • Recognition: Celebrate success with Employee of the Year and Values Recognition Programs.
  • Growth: Ongoing education, training, and career progression opportunities for all employees.
  • Support: Access support programs for you and your family through our EAP provider.
  • Discounts: Product Discounts are provided for staff and family and friends of staff.

Who We Are
Under the Brickworks Building Products umbrella are some of the world's best-known building material brands. Recognised globally as leading manufacturers of quality building products, our brands continue to build their reputation for delivering top quality. We lead through style and product innovation, creating materials for beautiful environments.

With a broad product portfolio of manufacturing and sales facilities across Australia and North America, Brickworks Building Products is uniquely placed to service the demands of the building industry.

Brickworks continues to lead the way through design, style, innovation, sustainability and collaboration. The company's commitment is to inspire, support, create and build better environments and places for its customers and communities.

How To Apply
You will need to be an Australian or New Zealand citizen or Australian permanent resident to apply.

Submit your resume and cover letter via the "Apply" button.

For more information about Brickworks please visit our website

Brickworks does not accept unsolicited applications from employment agencies.

  • Customer Service Representative

    1 week ago

    Toowoomba, Queensland, Australia beBeeCustomerService Full time $50,000 - $78,000

    Customer Service Representative RoleWe are seeking a dedicated and customer-focused representative to join our team.The successful candidate will be responsible for delivering exceptional customer service, providing expert advice on products, and representing our brand with pride.Flexible working hours to balance work and personal lifeCompetitive salary...

  • Customer Service Representative

    1 week ago

    Toowoomba, Queensland, Australia beBeeCustomer Full time $25,000 - $40,000

    Job Title: Customer Service RepresentativeAbout the Position:We are seeking a reliable and friendly individual to join our retail team as a Customer Service Representative.The ideal candidate will have prior experience in customer-facing roles, such as retail, fast food, or hospitality, and be able to work flexible hours, including weekends.Provide...

  • Customer Service Representative

    2 weeks ago

    Toowoomba, Queensland, Australia beBeeCustomerService Full time $45,000 - $73,000

    Customer Service RepresentativeWe're seeking passionate and dedicated individuals to join our team as Customer Service Representatives.This is an exciting opportunity to provide expert advice to customers in a wide range of products and services, while working collaboratively with the team to ensure exceptional customer service is always delivered.About...

  • Customer Service Representative

    3 days ago

    Toowoomba, Queensland, Australia Bradnam'S Windows & Doors Full time

    _Permanent employment | Monday to Friday | Full training provided | Reputable brand _Due to a significant growth strategy across the Region, **Bradnam's Windows and Doors **have an opening for a **Customer Service Representative** to join our inclusive sales team at our branch in **Toowoomba**, located in Wilsonton. As a new member of the Bradnam's team, you...

  • Customer Service Representative

    3 days ago

    Toowoomba, Queensland, Australia beBeeCustomerService Full time $45 - $60

    Job DescriptionWe are seeking a motivated and enthusiastic customer service representative to join our team.The ideal candidate will have a passion for delivering excellent customer experiences, a strong ability to work in a fast-paced environment, and a willingness to learn and adapt to new situations.As a customer service representative, you will be...

  • Customer Service Representative

    6 days ago

    Toowoomba, Queensland, Australia Insurance Australia Group Ltd Full time

    Customer Service RepresentativeMake a difference as a **Customer Service Representative**Join WFI, part of IAG, the largest insurance group in Australia and New Zealand. We're here for you. Are you ready?**YOUR ROLE**We have an opportunity for multiple Customer Service Representatives to join our community-minded WFI family on 12 - month contract fulltime...

  • Customer Service Representative

    2 weeks ago

    Toowoomba, Queensland, Australia beBeeService Full time $45,000 - $62,000

    About the RoleWe are seeking a Customer Service Representative to deliver exceptional customer experiences in a fast-paced retail environment.Key Responsibilities:Provide top-notch customer service and support to customersMaintain store operations, including stock management and visual merchandisingPromote products and services to customersCollaborate with...

  • Customer Service Representative

    1 week ago

    Toowoomba, Queensland, Australia beBeeCustomer Full time $38,000 - $57,500

    Job OpportunityWe are seeking a friendly and enthusiastic individual to join our retail team as a customer service representative.About the RoleAs a key member of our team, you will be responsible for providing exceptional customer service, handling sales transactions, and promoting products and services. Your strong communication skills and ability to work...

  • Customer Service Representative Opportunity

    3 days ago

    Toowoomba, Queensland, Australia beBeeService Full time $49,000 - $74,000

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and providing exceptional service to customers.About the RoleThis role involves interacting with...

  • Customer Service Representative

    1 week ago

    Toowoomba, Queensland, Australia beBeeRetail Full time $32,400 - $67,800

    Customer Service Representative Job OpportunityWe are seeking experienced and enthusiastic retail sales assistants to join our flexible support team in stores and contribute to their success. This is an exciting opportunity to work with one of the largest UGG boots retail stores in the nation.The role involves:Maintaining a clean store environment, ensuring...