Community Engagement Support Officer

About the role

The Community Engagement team plays a pivotal role in maintaining the trust and goodwill between the City of Swan (the City) and our community. There are growing expectations within the community that they will have a say on projects that impact them, and that the City will listen to their views. To that end, undertaking meaningful, timely and thorough consultation is critical to maintaining our social license, while also improving the City's decision-making and ensuring we deliver outcomes that align with community priorities.

The Community Engagement Support Officer plays a role in supporting the Community Engagement team to deliver high-quality engagement initiatives that align with the City of Swan's Strategic and Operational objectives by supporting the administration requirements of the team. This position is proactive, responsive, and innovative, assisting in the administration of effective planning, coordination, and delivery of community engagement activities across the organisation.

Key Accountabilities include, but are not limited to;

• Provide high-level administrative support to the Community Engagement Team.
• Assist in the planning, coordination, and delivery of community engagement events, forums, workshops, and consultations for the Communications and Engagement team.
• Liaise with internal business units and external stakeholders to support engagement initiatives.
• Assist in the preparation of reports, presentations, and communication materials.
• Maintain and develop systems, procedures, and resources to support engagement activities.
• Contribute to the continuous improvement of engagement practices in line with the City's Community Engagement Framework and IAP2 framework.
• Foster inclusive and culturally aware engagement practices.
• Build and maintain positive relationships with community members, stakeholders, and colleagues through various communication methods (e.g. phone, email, in person) as required within role.

About you

The successful candidate will have the following:

• Diploma or Certificate in Business Administration, Community Development, Community Engagement, or a related field; studying towards a qualification in the above or equivalent experience in a similar role.
• Working With Children
• Current 'C' class driver's licence.
• A satisfactory National Police Certificate
• Excellent verbal and written communication skills
• Demonstrated time management and organisational skills
• Ability to work independently, use initiative, and meet deadlines.
• High-level proficiency in Microsoft Office applications

For more information about the role please refer to the position description.

About working with us

The salary for this position will be from $72,362 to $87,036 per annum, depending on the skills and experience of the successful applicant.

You will also enjoy benefits including

• Flexibility to balance work and life through supported work from home and a 19-day month
• Excellent leave entitlements e.g. purchase additional leave, Local Government public holiday
• Generous Superannuation contributions up to a total combined 17%
• Comprehensive employee wellness program
• Generous study assistance (terms and conditions apply)
• Free parking options available
• Travelsmart allowance to support public transport use or cycling to work

About the City

The City of Swan, located north east of Perth, is the largest local government by land size in the Perth metropolitan area, and has one of the fastest growing populations.

The City covers an area of 1,042 square kilometres, equivalent to almost 20 per cent of the Perth metropolitan area. A beautifully diverse expanse of land, the City is rich in natural assets, including the iconic Swan River and internationally renowned Swan Valley viticulture region established in 1829.

Our location, services and facilities make the City an attractive place to live. The population across our 42 suburbs stands at 168,334 in 2023, but is set to reach 300,000 by 2050.

The Whadjuk people of the Noongar Nation have been the traditional custodians of the land for more than 40,000 years. The Derbal Yerrigan (Swan River) holds enormous cultural significance for the Noongar people. The City is also rich in European history, and our community is a melting pot of multiculturalism, with one in three people being born overseas and one in five speaking a language other than English at home. Our ideal location, significant history, diverse community and strong economy ensures a positive future for the City of Swan, full of opportunity.

Our purpose at the City is to improve the quality of life for all of the people who live in, work in and visit the City of Swan by delivering our vision of 'one city, diverse people, culture and places' through shared values of respect, excellence, accountability and leadership.

At the City of Swan we are committed to recruiting and retaining the right people and creating a great place to work.  We offer our employees real careers, real impact, and real rewards.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ+, with disability, a culturally and linguistically diverse background, and people of all ages.

For queries, please contact Lisa Kay, Coordinator Community Engagement directly on

To apply please submit a cover letter that outlines your qualifications and experience and why you would be a good fit for this role, and a resume via the link.

Closing Date: Monday 15 September 2025 at 5pm.

The City of Swan reserves the right to commence shortlisting and interviews earlier than the closing date. The City also reserves the right to close the vacancy early therefore if you are interested in this position, please submit an application as early as possible.

*No agencies please.