Product Trainer

3 days ago

Melbourne, Victoria, Australia BYD Australia & New Zealand Full time $90,000 - $120,000 per year

About BYD
BYD is a high-tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero-emission energy solutions.

As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles. Developing electric vehicles that are intelligent and connected, BYD is inaugurating a new age of automotive innovation featuring a sleek design and an innovative user experience.

About The Role
Based in our
Mulgrave office
, this position supports the
Training Team
in delivering engaging and effective product training. On offer is a
Product Trainer
position and your day-to-day duties will include but not be limited to:

Training Delivery

  • Facilitate engaging face-to-face and virtual training sessions for sales teams, focusing on BYD product knowledge and technical details.
  • Adapt training methods to suit diverse learning styles and experience levels.
  • Conduct role-playing exercises, workshops, and hands-on practice sessions to reinforce learning.
  • Simplify complex technical concepts into clear, customer-friendly knowledge.
  • Stay up to date on BYD's latest products, software updates, and innovations.

Training Content Implementation

  • Support the roll-out of existing training materials developed by Learning Designers and the wider Training Team.
  • Prepare supporting materials such as slides, handouts, and videos for training sessions.
  • Ensure consistent, high-quality delivery of all training programs.
  • Assist in reviewing and updating training content to ensure technical accuracy and alignment with new product releases.

Evaluation and Feedback

  • Conduct post-training assessments, quizzes, and role-plays to evaluate learning outcomes.
  • Provide constructive feedback and coaching to participants.
  • Gather and analyse trainee feedback to continuously improve training content and delivery.

Key Requirements

  • Bachelor's degree in Mechanical Engineering, Education, Business, Communications, or a related field (or equivalent experience).
  • Experience in facilitating training, public speaking, or customer-facing roles is advantageous.
  • Prior experience in the automotive, EV, or technology industry is highly valued.
  • Technical understanding of automotive systems, EV powertrains, batteries, and intelligent driving technologies.
  • Proficiency with PowerPoint, Google Slides, and virtual platforms such as Zoom or Microsoft Teams.
  • Willingness to learn and use Learning Management Systems (LMS).
  • Excellent communication, interpersonal, and organisational skills.
  • Adaptable, collaborative, and eager to embrace new learning methods and tools.

If you believe you are a good fit for the role, please don't hesitate to click on APPLY and submit your updated resume.

BYD Australia is under rapid expansion with plenty more opportunities to arise. If you are ready to make the most of everything you've learned so far, be challenged, work together with industry leaders, and be a part of a supportive and vibrant team, then BYD is ready for you.

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