Training Manager

1 day ago

Melbourne, Victoria, Australia BYD Full time $90,000 - $120,000 per year

Responsibilities

  • Product Training Development & Delivery:Design and deliver engaging product training on model range, key features, technology, and competitive advantages
  • Provide sales teams with product comparisons, FAQs, and selling stories to enhance customer persuasion
  • Dealer & In-House Trainer Support:Conduct train-the-trainer sessions for dealership trainers to ensure consistent knowledge transfer
  • Impact Measurement & Continuous Improvement:Evaluate product training effectiveness through assessments, mystery shopping, and sales performance analysis
  • Continuously refresh training materials based on new products, customer insights, and competitor moves

Qualifications

-Strong product and technical knowledge, with ability to simplify complexity for sales use

  • Excellent facilitation, presentation, and communication skills

  • Ability to develop engaging content in both classroom and digital formats

  • Collaborative, adaptable, and motivated to enable sales success

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