Office Administrator

2 weeks ago

Newcastle Maitland Hunter, Australia Matthews Cleaning Co. Full time $60,000 - $80,000 per year
Who we are

Founded in 2017, we're well on our way to becoming one of Australia's leading commercial cleaning companies.

We service approximately 300 client sites every week, including the likes of Porsche, Lexus, McGrath Real Estate, Meals on Wheels, Sydney Tools, Daikin, Tyrepower, Katmandu, CareFlight, Ted Noffs Foundation, McGuigan Wines, Tempus Two and the NSW Government.

Our three non-negotiables when it comes to employees: Growth Mindset
• Quality
• Daily Consistency.

Why join us?

We're not your usual stuffy corporation.

We're a young, progressive, fast-moving, energetic company, with a fun culture and a real commitment to quality, in everything we do. A place where your contribution is valued, and you can make a real and tangible difference. 

Perhaps most importantly, we put people first. We're all about creating rewarding relationships with our staff and clients, because, without that, work is just a series of empty, commercial transactions. And no-one wants that job.

The Role

As the Office Administrator in our Newcastle (Carrington), you'll be the glue that binds our entire workforce. Your role will include:

  • Ensuring seamless communication between our management team, cleaners and clients
  • Assisting the Managing Director in implementing solutions to client concerns
  • Managing the onboarding of new clients
  • Answering incoming phone calls to the main phone line
  • Handing off sales enquiries to the sales team
  • Communicating with our offshore administration team (back office)
  • Checking, each weekday morning, for any tasks that came through overnight or over the weekend
  • Helping schedule the work of our area supervisors

There's a lot more to it, and a fair bit of variety, from day to day. And as the business evolves, your role will undoubtedly evolve with it.

Benefits
  • Guaranteed full-time hours
  • Competitive pay
  • Opportunities to up skill and grow into senior management
  • Supportive team – questions are encouraged
  • Fun, friendly, flexible office culture
  • Your contribution will be valued and rewarded
  • Walking distance to the Newcastle Foreshore / restaurant strip
  • On-site parking (if you get in early enough)
About You
  • You live and breathe a growth mindset – eager to learn and open to feedback
  • Reliable, organised and committed to delivering quality results
  • Excellent communicator in English, both written and verbal
  • Experience in a similar role preferred
  • Comfortable using technology

If you're ready to take on your next challenge, and help us take our service quality to the next level, we'd love to hear from you.

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