Gallery / Showroom Manager

13 hours ago

Alexandria, New South Wales, Australia Koala and Tree Furniture Full time $90,000 - $120,000 per year

Koala Living is an established Australian based furniture retailer brand with a vision. We source globally for unique and exclusive pieces that provide our clientele with the very best in design and quality. We have helped hundreds of thousands of Australians find the right furniture for their loved home since 2007. Employing over 140 talented individuals across NSW, VIC, SA, ACT, QLD and WA The sense of togetherness is the heart of our business and it is something we are truly proud of.

About the Role:

As a Gallery / Showroom Manager, you'll be the heartbeat of the showroom—driving performance, coaching your team, and ensuring every customer walks away inspired. You'll lead with vision, balancing style, service, and sales.

Your day-to-day will include:

  • Driving and delivering exceptional sales results through team motivation and coaching
  • Creating an inspiring and visually impactful showroom aligned with Koala Living's brand standards
  • Leading training and performance management of your team
  • Overseeing stock levels, merchandising execution, and operational excellence
  • Creating a customer-first culture where exceptional service is the standard
  • Reporting on KPIs, sales data etc.

Who are we looking for?

  • 3+ years of proven retail leadership experience (experience in furniture or lifestyle retail is a plus)
  • A track record of achieving and exceeding sales targets
  • High emotional intelligence and ability to lead, inspire, and grow teams
  • Passion for interiors and creating elevated customer experiences
  • Have the ability to interpret floor plans and understand customer requirements in order to provide a quote
  • Ability to create attractive displays in store with the VM guidelines
  • Excellent organisational skills & time management, with the ability to handle competing demands

Our offer to you:

  • Attractive salary package

  • Ongoing product training and development to keep you inspired

  • Work with a premium brand that celebrates unique design and creativity

  • Be part of a collaborative, family orientated team who will support your success

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