Customer Sales and Account Support

Designer Boys is Australia's most respected names in decorative art, trusted by interior designers, property stylists and corporate clients for over 21 years. Known for our premium artwork collections, meticulous local craftsmanship and outstanding service, we're now entering an exciting new chapter — expanding from a trade-only business into the retail space.

Based in our combined showroom/head-office in Alexandria, our small team thrives on collaboration, creativity and supporting one another. You'll be part of a business with a proud history, strong values and a can-do culture that is growing in a number of exciting directions.

This full-time position reports directly to our CEO and General Manager and plays a vital role in customer on-boarding, sales and management. You'll be a point of contact for trade and retail clients, providing professional and warm support while also handling some light admin and accounts tasks.

No two days are the same — from contacting new and prospective customers, to assisting clients with artwork selections to supporting our GM's with end of month data — and you'll be supported with plenty of on-the-job training to help you succeed.

• Deliver exceptional and proactive sales support to trade and retail customers via phone, email and in our Alexandria showroom.
• Prepare quotes and assist with artwork selections, ensuring clients feel confident and supported.
• Process and enter orders with accuracy in our ERP system (NetSuite experience is highly regarded).
• Assist the GM with end-of-month reconciliations, sales reports and invoices (no accounting qualifications needed, just accuracy and confidence with numbers).
• Handle inbound calls and general administrative support.
• Contribute to the smooth running and presentation of the showroom.

You'll be the type of person who:

• Is comfortable representing our brand with trade and retail customers, including in-bound and out-bound communications. The successful candidate will be confident in making product recommendations and enjoy building positive relationships. In this regard, a qualification or eye for interior design will be highly regarded.
• Has a minimum of 1-2 years of sales experience.
• Is organised and detail-focused — able to juggle many small tasks, prioritise effectively and ensure nothing falls between the cracks.
• Communicates clearly with excellent written and verbal skills.
• Thrives as part of a small, supportive team.
• Is comfortable working with numbers, spreadsheets and systems.
• Has basic data entry skills for working with numbers and spreadsheets.
• Has sales and inventory system experience (NetSuite preferred, but not essential).
• Brings an eye for design or intermediate interior design knowledge (a big plus).

• Designer Boys is a boutique, design-focused business with more than two decades of success. It is beloved by Designers and Trade-customers across Australia. The business is growing rapidly, with our newly opened showroom in Sydney and a number of new product verticals in the works.
• We offer a small and collegial team environment, with a flat reporting structure and plenty of support. We work hard but we have fun too
• Our head office is located within our beautiful Alexandria showroom, with on-site parking.
• Room for the role to expand as the business grows and pursues new products, markets and initiatives.
• The Role offers an immediate start

If you have a sales bent, love art and interiors, you're super organised and ready to grow with us, we'd love to hear from you. Please apply with your CV and a short cover letter outlining why this role excites you.

Australian work rights are required for this position.