Collections Officer

3 days ago


West End, Queensland, Australia Credit Corp Group Limited Full time $80,000 - $120,000 per year
  • West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries
  • No weekends or late nights Monday – Friday 8:00AM – 4:30PM
  • Monthly uncapped bonus potential

Credit Corp is Australia's largest provider of sustainable financial services to the credit impaired consumer segment. Our core business specialises in debt purchase and debt collection services and we're committed to providing sustainable financial solutions delivered responsibly. We work with our customers to agree affordable repayments which improve their credit standing over time while ensuring they can remain active in the community.

About your new role

We are seeking experienced collections professionals to join our team as a Customer Relationship Manager. This role suits individuals who have proven experience in collections, skip tracing and a strong understanding of compliance frameworks and regulatory obligations.

What your new job involves

  • Manage a portfolio of outstanding accounts from Australia's largest institutions
  • Use your experience in collections and skip tracing to locate customers and negotiate tailored repayment solutions
  • Handle high volumes of outbound and inbound calls
  • Maintain strict adherence to industry regulations and compliance frameworks
  • Negotiate effectively, manage objections and create sustainable customer outcomes

What we can offer you

  • Competitive base salary with uncapped bonus potential
  • Flexible hybrid work opportunities considered in as early as 6 months (2 days office, 3 days WFH)
  • Ongoing professional development, including leadership pathways and the opportunity to gain a Certificate III in Financial Services
  • Perks and discounts through our employee benefits platform
  • Free membership and competitive rates with our Car Share partner and Novated Leasing options
  • Wellbeing and health initiatives including online fitness training, 24hr wellbeing support with our EAP, discounted gym membership, health insurance and eye care plus breakfast and fresh fruit in the office
  • Paid volunteer days
  • Purchase additional annual leave
  • Regular team engagement events
  • 'Dress For Your Day' from smart casual to business attire
  • End-of-Trip Facilities available for bicycle storage and showers

Who you areIf you are ready to take the next step in your collections career with an organisation that supports ethical practices, growth and success, we want to hear from you.

  • 1–2 years' demonstrated experience in collections and debt recoveries
  • Strong knowledge of skip tracing techniques
  • Solid understanding of compliance obligations, debt collection guidelines and relevant regulatory frameworks
  • Excellent communication skills (both written and verbal)
  • Resilience and professionalism in challenging conversations
  • Share a passion for results in a fast-paced, target driven environment
  • A desire to learn and take on feedback

Essential Criteria

  • Must be available to work permanent full-time, Monday – Friday 8:00AM – 4:30PM

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders and the community. If you have a natural curiosity, an appreciation for differences and an innate willingness to help others you will be valued at Credit Corp Group. We are committed to our inclusive and diverse workplace through attracting and retaining a workforce that reflects the community. We encourage applications from all culturally diverse backgrounds.

We are also committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply. SOUTH BRISBANE / WEST END 4101


  • Collections Officer

    1 week ago


    West End, Queensland, Australia Silverchef Full time $90,000 - $120,000 per year

    Introduction:About UsBe part of a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio is a mix of established and new products that help hospitality businesses get started and grow. We are genuinely committed to helping our customers achieve their dreams, and we've already invested more than...


  • West End, Queensland, Australia Credit Corp Group Limited Full time $50,000 - $80,000 per year

    West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateriesWFH hybrid opportunities for work-life balance and no weekendsSupportive training and career progression + gain a Cert III in Financial ServicesNational Credit Management Limited (NCML) is a leading provider of credit and receivables management services...


  • West End, Queensland, Australia Credit Corp Full time $90,000 - $120,000 per year

    All Work types Full-time (1)All Locations Brisbane - West End (1)All Categories Collections (1) Customer Service & Call Centre (1)Customer Relationship Manager (Collections Experience)Apply nowJob no:494975Work type:Full-timeLocation:Brisbane - West EndCategories:Collections, Customer Service & Call CentreWest End location, a short walk from South Brisbane...


  • West End, Queensland, Australia Credit Corp Full time $45,000 - $65,000 per year

    All Work types Full-time (1)All Locations Brisbane - West End (1)All Categories Collections (1) Customer Service & Call Centre (1)Account RepresentativeApply nowJob no:494993Work type:Full-timeLocation:Brisbane - West EndCategories:Collections, Customer Service & Call CentreWest End location, a short walk from South Brisbane station, Cultural Centre and...

  • Concierge

    7 days ago


    West End, Queensland, Australia EVT - Entertainment | Ventures | Travel Full time $45,000 - $60,000 per year

    Rydges South Bank is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. About EVT:As market-leading experience creators, we bring to life some of the best-known brands and...

  • Rydges South Bank

    3 days ago


    West End, Queensland, Australia EVT - Entertainment | Ventures | Travel Full time $60,000 - $90,000 per year

    Rydges is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. About EVT:As market-leading experience creators, we bring to life some of the best-known brands and properties in...


  • West Ipswich, Queensland, Australia Managed Solutions Full time $60,000 - $80,000 per year

    Managed Solutions is a technology company based in Ipswich. Over our 25-year history, we have developed many internal systems to make our operations effective and efficient and these link into MYOB and Xero to manage our accounts functions.We have a vacancy in our finance team for a permanent, full-time person working weekdays within 8:30 am to 5:00 pm hours...


  • Manly West, Queensland, Australia Royal Queensland Yacht Squadron Full time $90,000 - $120,000 per year

    The Royal Queensland Yacht Squadron is seeking a reliable and detail oriented Senior Accounts Officer to assist our CFO in all functions of the Accounts Department, including Accounts Payable, Receivable and month-end reports and processing . The ideal candidate will demonstrate a high level of responsibility, confidentiality and ethical standards and will...

  • Accounts Receivable

    7 days ago


    West Burleigh, Queensland, Australia The Sparrow Group Full time $60,000 - $90,000 per year

    We have a fantastic opportunity for a detail-oriented Accounts Officer to join our boutique, niche insurance team. This full-time role focuses on accounts receivable functions and providing administrative support to our close-knit team.About the RoleThe successful candidate will be responsible for confirming payment details for all clients, ensuring...


  • West Ipswich, Queensland, Australia West Moreton Hospital and Health Service Full time $98,765 - $123,456 per year

    About The RoleThe West Moreton Health (WMH) Indigenous Hospital Liaison Service provides support and assistance to First Nations patients, families and communities across all WMH facilities. The Indigenous Hospital Liaison Officer role provides direct support and assistance to both clinicians and to First Nations patients, families and communities across the...