Concierge

1 day ago

West End, Queensland, Australia EVT - Entertainment | Ventures | Travel Full time $45,000 - $60,000 per year

Rydges South Bank is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. 

About EVT:
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.  

About Rydges Hotels and Resorts:
Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest's stay.    

Rydges South Bank is a highly-regarded 4.5 star, award-winning hotel boasting 304 rooms and suites, multiple food and beverage outlets, and conferencing facilities. The hotel is located on Grey Street in South Bank neighbouring the Brisbane Convention & Exhibition Centre.

About the Role
We are seeking our next Concierge superstars to join our Front Office team. The role will suit a high-energy, out-going personality who has a passion for customer service.

Being the first and last point of contact for our guests, our Concierge team plays a vital role in our operations. We strive to exceed guest expectations at every opportunity, aided by our insatiable enthusiasm and people skills.

Multiple Roles available for immediate start.

Key Responsibilities

•    Ensure all guests receive a positive greeting as they arrive and depart the Hotel


•    Provide guests with information on Hotel services and local attractions/events


•    Parking guest's vehicles both on-site and off-site with the utmost care 


•    Order taxi's and/or ride shares for guests as required 


•    Deliver all luggage, messages, mail and special requests are handled promptly, efficiently and professionally 


•    Ensure the Hotel lobby and entrance are kept impeccably clean and tidy

Skills & Experience

•    Driver's licence, manual preferred however not essential 


•    Excellent communication skills and customer service 


•    Attention to detail


•    Excellent personal grooming and presentation


•    The ability to handle pressure, multi task and get the job done


•    Ability to work a variety of shifts across the week

Benefits & Perks

•    Incredible team member discounts from your first day on-the-job.  


•    50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.  


•    $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.


•    Awesome winter and summer savings and discounts at Thredbo.


•    Rapid career growth opportunities through our EVT network.


•    Local community involvement, volunteering and charitable giving.   


•    Australia and NZ's largest and most diverse experiences company 

Join Rydges South Bank and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

When you click apply you will directed through to our Job Ad listed on Dayforce which is the platform in place to track all of our applicants when applying for roles with the EVT group. You will be asked to enter in your information and answer some screening questions when applying.

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