
Customer Relationship Manager
2 days ago
All Work types Full-time (1)
All Locations Brisbane - West End (1)
All Categories Collections (1) Customer Service & Call Centre (1)
Customer Relationship Manager (Collections Experience)
Apply now
Job no:
494975
Work type:
Full-time
Location:
Brisbane - West End
Categories:
Collections, Customer Service & Call Centre
- West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries
- No weekends or late nights Monday – Friday 8:00AM – 4:30PM
- Monthly uncapped bonus potential
Credit Corp
is Australia's largest provider of sustainable financial services to the credit impaired consumer segment. Our core business specialises in debt purchase and debt collection services and we're committed to providing sustainable financial solutions delivered responsibly. We work with our customers to agree affordable repayments which improve their credit standing over time while ensuring they can remain active in the community.
About Your New Role
We are seeking experienced collections professionals to join our team as a Customer Relationship Manager. This role suits individuals who have proven experience in collections, skip tracing and a strong understanding of compliance frameworks and regulatory obligations.
What Your New Job Involves
- Manage a portfolio of outstanding accounts from Australia's largest institutions
- Use your experience in collections and skip tracing to locate customers and negotiate tailored repayment solutions
- Handle high volumes of outbound and inbound calls
- Maintain strict adherence to industry regulations and compliance frameworks
- Negotiate effectively, manage objections and create sustainable customer outcomes
What we can offer you
- Competitive base salary with uncapped bonus potential
- Flexible hybrid work opportunities considered in as early as 6 months (2 days office, 3 days WFH)
- Ongoing professional development, including leadership pathways and the opportunity to gain a Certificate III in Financial Services
- Perks and discounts through our employee benefits platform
- Free membership and competitive rates with our Car Share partner and Novated Leasing options
- Wellbeing and health initiatives including online fitness training, 24hr wellbeing support with our EAP, discounted gym membership, health insurance and eye care plus breakfast and fresh fruit in the office
- Paid volunteer days
- Purchase additional annual leave
- Regular team engagement events
- 'Dress For Your Day' from smart casual to business attire
- End-of-Trip Facilities available for bicycle storage and showers
Who You Are
If you are ready to take the next step in your collections career with an organisation that supports ethical practices, growth and success, we want to hear from you.
- 1–2 years' demonstrated experience in collections and debt recoveries
- Strong knowledge of skip tracing techniques
- Solid understanding of compliance obligations, debt collection guidelines and relevant regulatory frameworks
- Excellent communication skills (both written and verbal)
- Resilience and professionalism in challenging conversations
- Share a passion for results in a fast-paced, target driven environment
- A desire to learn and take on feedback
Essential Criteria
- Must be available to work permanent full-time, Monday – Friday 8:00AM – 4:30PM
The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders and the community. If you have a natural curiosity, an appreciation for differences and an innate willingness to help others you will be valued at Credit Corp Group. We are committed to our inclusive and diverse workplace through attracting and retaining a workforce that reflects the community. We encourage applications from all culturally diverse backgrounds.
We are also committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply. SOUTH BRISBANE / WEST END 4101
Advertised:
29 Sep 2025 E. Australia Standard Time
Applications Close
Back to search results Apply now Refer a friend
Whatsapp Facebook LinkedIn Email App
Customer Relationship Manager (Collections Experience)
- Brisbane - West End
- Full-time
Experienced in collections? Join a high-performing, supportive team and be a part of Australia's largest collections company
Read more
Customer Relationship Manager (Collections Experience)
- Brisbane - West End
- Full-time
Experienced in collections? Join a high-performing, supportive team and be a part of Australia's largest collections company
Read more
Powered by PageUp
-
Customer Service Representative
2 weeks ago
West End, Queensland, Australia Primivo Group Full time $60,000 - $80,000 per yearPrimivo is a leading national provider of Workplace Safety, Healthcare & Medical products . We operate several well-known brands centred around safe, healthy living, such as First Aid Kits Australia and TENS Machine Australia among others.Our Mission is to make Australia a Safer place to Live, Work and Play and our 20 years of trajectory is proof of our...
-
Collections and Customer Service Call Centre
2 days ago
West End, Queensland, Australia Credit Corp Group Limited Full time $50,000 - $80,000 per yearWest End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateriesWFH hybrid opportunities for work-life balance and no weekendsSupportive training and career progression + gain a Cert III in Financial ServicesNational Credit Management Limited (NCML) is a leading provider of credit and receivables management services...
-
Hotel Duty Manager
7 days ago
West End, Queensland, Australia EVT - Entertainment | Ventures | Travel Full time $60,000 - $90,000 per yearRydges South Bank is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. About EVT:As market-leading experience creators, we bring to life some of the best-known brands and...
-
Warehouse Optimisation Manager
2 weeks ago
West End, Queensland, Australia Adorne Pty Ltd Full time $80,000 - $120,000 per yearAbout usadorne is an Australian owned wholesaler and retailer of ladies' fashion clothing and accessories. We pride ourselves on our quality product, excellent customer service and vibrant team environments.Position SummaryThe Warehouse Optimisation Manager at adorne is responsible for overseeing all warehousing and logistics within the business. This...
-
Enterprise Systems Manager
2 days ago
West End, Queensland, Australia Fitness and Lifestyle Group Full time $120,000 - $180,000 per yearThe opportunity:Fitness & Lifestyle Group (FLG)is looking for an Enterprise Systems Manager to champion our strategy, planning, architecture, design and operations of our Workday suite of products. This is a pivotal leadership role responsible for strategy, focusing the broader Workday initiative across the business, and ensuring best of breed architectures...
-
West End, Queensland, Australia Optimove Full time $900,000 - $990,000 per yearJob Title: Furniture Removals Sales ConsultantLocation: West End, Brisbane QLDCompany: Optimove - A Leading Removalist CompanyAnnually $75000-$90000 plus weekly commissionsAbout Us: Optimove is a fast-growing removalist company dedicated to providing exceptional moving services to our customers. We pride ourselves on our commitment to quality, reliability,...
-
Collections Officer
3 days ago
West End, Queensland, Australia Credit Corp Group Limited Full time $80,000 - $120,000 per yearWest End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateriesNo weekends or late nights Monday – Friday 8:00AM – 4:30PMMonthly uncapped bonus potentialCredit Corp is Australia's largest provider of sustainable financial services to the credit impaired consumer segment. Our core business specialises in debt...
-
Account Representative
7 days ago
West End, Queensland, Australia Credit Corp Full time $45,000 - $65,000 per yearAll Work types Full-time (1)All Locations Brisbane - West End (1)All Categories Collections (1) Customer Service & Call Centre (1)Account RepresentativeApply nowJob no:494993Work type:Full-timeLocation:Brisbane - West EndCategories:Collections, Customer Service & Call CentreWest End location, a short walk from South Brisbane station, Cultural Centre and...
-
Digital Marketing Analyst
3 days ago
West End, Queensland, Australia Bear Marketing Full time $90,000 - $120,000 per yearAbout UsAt Bear Marketing, innovation and high-performing strategy meet to deliver compelling content and launch impactful campaigns. We're a dynamic team that thrives on big ideas and even bigger results, so that the brands we are entrusted with succeed in a crowded market. If you're ready to push boundaries and love what you do, you'll fit right in Purpose...
-
Rydges South Bank
3 days ago
West End, Queensland, Australia EVT - Entertainment | Ventures | Travel Full time $60,000 - $90,000 per yearRydges is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. About EVT:As market-leading experience creators, we bring to life some of the best-known brands and properties in...