Account Representative

23 hours ago


West End, Queensland, Australia Credit Corp Full time $45,000 - $65,000 per year

All Work types Full-time (1)

All Locations Brisbane - West End (1)

All Categories Collections (1) Customer Service & Call Centre (1)

Account Representative

Apply now
Job no:
494993

Work type:
Full-time

Location:
Brisbane - West End

Categories:
Collections, Customer Service & Call Centre

  • West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries
  • WFH hybrid opportunities for work-life balance and no weekends
  • Supportive training and career progression + gain a Cert III in Financial Services

Collection House
(CLH) is one of Australia's largest and most respected end-to-end receivables management companies and a part of Credit Corp Group. We provide practical, customer focused solutions in collections, credit management and customer care. We have redefined our organisational purpose to "Reimagine how debt is done. Better." to challenge ourselves to have a greater positive impact for our clients and customers.

About Your New Role
As an Account Representative, you'll be at the frontline making outbound calls to customers on behalf of our clients' overdue accounts. Your goal is to provide exceptional customer service and varied solutions to customers whose accounts are in arrears to find fair and sustainable solutions to get them back on track. You'll listen to understand and support our customers through what are at times, complex financial matters with compassion, patience, resilience and a readiness to lean into the opportunities to share, learn and grow.

What Your New Job Involves

  • Manage outstanding accounts with clients from Australia's largest institutions
  • Making and receiving high volume outbound/inbound calls
  • Build and establish relationships with customers with rapport and trust
  • Creating positive outcomes by negotiating repayment solutions
  • Problem solving and objection handling

What we can offer you

  • Flexible hybrid work opportunities considered in as early as 3 months (2 days office, 3 days WFH)
  • Fully paid training with continued support and coaching leading to growth towards promotion opportunities
  • Gain a Certificate III in Financial Services
  • Perks and discounts through our employee benefits platform
  • Free membership and competitive rates with our Car Share partner and Novated Leasing options
  • Wellbeing and health initiatives including online fitness training, 24hr wellbeing support with our EAP, discounted gym membership, health insurance and eye care plus breakfast and fresh fruit in the office
  • Paid volunteer days
  • Purchase additional annual leave
  • Regular team engagement events
  • 'Dress For Your Day' from smart casual to business attire
  • End-of-Trip Facilities available for bicycle storage and showers

Who You Are
Want to start or grow your career in Financial Services with a leading company? Looking for a career change or seeking more security and opportunity? The majority of our leaders once began in this same role

  • Experience in a call centre, hospitality, tourism, retail, sales or similar industries
  • Excellent communication skills (both written and verbal)
  • A natural problem solver and solution provider
  • Are driven by genuine compassion for our customers
  • Love connecting with people and communicate with confidence
  • Basic computer literacy skills
  • A desire to learn and take on feedback

Essential Criteria

  • Our Contact Centre operating hours are Monday to Friday 7:30am – 7:00pm with rosters between these times
  • Must be available to work permanent full-time (38 hours)

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders and the community. If you have a natural curiosity, an appreciation for differences and an innate willingness to help others you will be valued at Credit Corp Group. We are committed to our inclusive and diverse workplace through attracting and retaining a workforce that reflects the community. We encourage applications from all culturally diverse backgrounds.

We are also committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply.

Advertised:
15 Sep 2025 E. Australia Standard Time

Applications Close
Back to search results Apply now Refer a friend

Whatsapp Facebook LinkedIn Email App

Account Representative

  • Brisbane - West End
  • Full-time

Ready for your next challenge? Kick-start your financial services career with one of Australia's leading providers

Read more

Account Representative

  • Brisbane - West End
  • Full-time

Ready for your next challenge? Kick-start your financial services career with one of Australia's leading providers

Read more

Powered by PageUp



  • West End, Queensland, Australia Credit Corp Full time $50,000 - $80,000 per year

    All Work types Full-time (1)All Locations Brisbane - West End (1)All Categories Collections (1) Customer Service & Call Centre (1)Account Representative - South BrisbaneApply nowJob no:494993Work type:Full-timeLocation:Brisbane - West EndCategories:Collections, Customer Service & Call CentreWest End location, a short walk from South Brisbane station,...


  • West End, Queensland, Australia Primivo Group Full time $60,000 - $80,000 per year

    Primivo is a leading national provider of Workplace Safety, Healthcare & Medical products . We operate several well-known brands centred around safe, healthy living, such as First Aid Kits Australia and TENS Machine Australia among others.Our Mission is to make Australia a Safer place to Live, Work and Play and our 20 years of trajectory is proof of our...


  • Caloundra West, Queensland, Australia Unicorn Infra PTY LTD Full time $72,000 - $80,000 per year

    Sales Representative – Cleaning, Packaging & ConsumablesClean & Fresh Cleaning & Packaging Supplies (C&F)SUNSHINE WEST, VICAbout UsClean & Fresh Cleaning & Packaging Supplies (C&F)business based in Sunshine West. We proudly supply cleaning, food packaging, washroom, hospitality and consumable products to trade customers across Victoria.Since taking on new...


  • West End, Queensland, Australia Micah Projects Full time $64,000 - $96,000 per year

    Micah Projects is a community based not-for-profit organisation with a vision to create justice and respond to injustice at the personal, social, and structural levels in church, government, business, and society. We believe that every child and adult has the right to a home, an income, healthcare, education, safety, dignity, and connection with their...

  • Sales Consultant

    1 week ago


    Waterford West, Queensland, Australia Seasons Full time $60,000 - $80,000 per year

    JOB DETAILSLocationWaterford WestWork typeFull-TimeCategorySales & MarketingSales ConsultantROLE OVERVIEWThe Sales Consultant role focuses on driving revenue growth by identifying opportunities, building relationships, developing strategies, and closing deals, while also considering market research and competitor analysis. Furthermore, this role will provide...

  • Social Worker

    3 days ago


    West Ipswich, Queensland, Australia West Moreton Hospital and Health Service Full time $60,000 - $100,000 per year

    About The RoleThe purpose of this role is to provide a high quality, accountable, consumer focused Social Work service to consumers within Forensic and Secure Services. There is an expectation the role will work within the variety of program areas in Forensic and Secure Services.The Key Responsibilities Of The Role IncludeProactively identify and respond to...


  • West End, Australia Collection House Full time

    West End location a short walk from Cultural Centre and South Brisbane station - Hybrid WFH flexibility for work-life balance and no weekends or late nights - Supportive training and career progression **About your new role** As an Account Representative, you'll listen to understand and support our customers through what are at times, complex financial...


  • West Burleigh, Australia Payment Brands Group Full time

    **The Payment Brands Group** has been working within the Finance and Fintech sectors for 15+ years across Australia, New Zealand and USA. Our mission is to improve the financial health of businesses through the latest technologies, efficient payment methods and access to our suite of services to combat slow payers. **The Position**: We are looking for...


  • Sunshine West, Australia Unicorn Infra PTY LTD Full time

    **Sales Representative - Cleaning, Packaging & Consumables** **Clean & Fresh Cleaning & Packaging Supplies (C&F)** **SUNSHINE WEST, VIC** **About Us** **Clean & Fresh Cleaning & Packaging Supplies (C&F)** **business based in Sunshine West. We proudly supply cleaning, food packaging, washroom, hospitality and consumable products to trade customers across...

  • Key Account Manager

    1 week ago


    West Melbourne, Australia AWM Electrical Full time

    **External Sales Representative/Key Account Manager** - ** Immediate Start**: - ** Competitive salary, company vehicle and uncapped bonus scheme**: - ** Excellent career opportunity**: - ** Market leader in the electrical industry** **AWM** are currently looking for a friendly and ambitious person to join our well established team as a Key Account...


  • West End, Australia Colliers International Full time

    Company Description At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results. With circa 9,000...

  • Customer Service

    1 week ago


    West End, Australia Collection House Full time

    West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends - Supportive training and career progression - gain a Cert III in Financial Services **Collection House** (CLH) is one of Australia’s largest and most respected end-to-end receivables...


  • West End, Australia Collection House Full time

    West End location a short walk from Cultural Centre and South Brisbane station - Hybrid WFH flexibility for work-life balance and no weekends - Supportive training and career progression **Collection House** (CLH) is one of Australia’s largest and most respected end-to-end receivables management companies and a part of Credit Corp Group. We provide...


  • West End, Australia Collection House Full time

    West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends - Supportive training and career progression - gain a Cert III in Financial Services **Collection House** (CLH) is one of Australia’s largest and most respected end-to-end receivables...


  • West End, Australia Collection House Full time

    West End location a short walk from Cultural Centre and South Brisbane station - WFH hybrid flexibility for work-life balance and no weekends or late nights - Supportive training and career progression **About your new role** As an Account Representative, you'll listen to understand and support our customers through what are at times, complex financial...


  • West Perth, Australia Capricorn Full time

    **Who are we?** Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel...