Customer Relationship Manager

4 days ago


Sydney, New South Wales, Australia Credit Corp Full time $60,000 - $90,000 per year

All Work types Full-time (1)

All Locations Sydney - CBD (1)

All Categories Collections (1) Customer Service & Call Centre (1)

Customer Relationship Manager

Apply now
Job no:
494960

Work type:
Full-time

Location:
Sydney - CBD

Categories:
Collections, Customer Service & Call Centre

  • Sydney CBD location, a short walk from Wynyard station and Barangaroo precinct
  • No weekends or late nights Monday – Friday 8:30AM – 5:00PM
  • No collections experience required Supportive training and career progression + gain a Cert III in Financial Services

Credit Corp
is Australia's largest provider of sustainable financial services to the credit impaired consumer segment. Our core business specialises in debt purchase and debt collection services and we're committed to providing sustainable financial solutions delivered responsibly. We work with our customers to agree affordable repayments which improve their credit standing over time while ensuring they can remain active in the community.

About Your New Role
As a Customer Relationship Manager, you'll be at the frontline making outbound calls to locate customers and investigate overdue accounts. With a flexible approach, you'll negotiate repayment plans and solutions to suit our customers' circumstances. Our lucrative uncapped bonus scheme rewards near target achievement and our supportive team and award winning training programs will allow you to develop and advance your skills for a successful career in Financial Services.

What Your New Job Involves

  • Manage outstanding accounts from Australia's largest institutions
  • Making and receiving high volume outbound/inbound calls
  • Investigations to locate and establish contact with our customers
  • Build and establish relationships with customers with rapport and trust
  • Creating positive outcomes by negotiating repayment solutions
  • Problem solving and objection handling

What we can offer you

  • 3 Salary reviews in your first 18 months + earn uncapped bonuses
  • Flexible hybrid work opportunities considered in as early as 6 months (2 days office, 3 days WFH)
  • Fully paid training with continued support and coaching leading to growth towards promotion opportunities
  • Gain a Certificate III in Financial Services
  • Perks and discounts through our employee benefits platform
  • Free membership and competitive rates with our Car Share partner and Novated Leasing options
  • Wellbeing and health initiatives including online fitness training, 24hr wellbeing support with our EAP, discounted gym membership, health insurance and eye care plus breakfast and fresh fruit in the office
  • Paid volunteer days
  • Purchase additional annual leave
  • Regular team engagement events
  • 'Dress For Your Day' from smart casual to business attire
  • End-of-Trip Facilities available for bicycle storage and showers with lockers, towels and hair dryers provided

Who You Are
Want to start or grow your career in Financial Services with a leading company? Looking for a career change or seeking more security and opportunity? Collections experience isn't required as we provide training with continued support and coaching. The majority of our leaders once began in this same role

  • Experience in a call centre, hospitality, tourism, retail, sales or similar industries
  • Excellent communication skills (both written and verbal)
  • Persistence and resilience to have challenging conversations
  • Ability to negotiate will be highly desirable
  • Share a passion for results and a target driven environment
  • A natural problem solver and solution provider
  • Basic computer literacy skills
  • A desire to learn and take on feedback

Essential Criteria

  • Must be available to work permanent full-time, Monday – Friday 8:30AM – 5:00PM

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders and the community. If you have a natural curiosity, an appreciation for differences and an innate willingness to help others you will be valued at Credit Corp Group. We are committed to our inclusive and diverse workplace through attracting and retaining a workforce that reflects the community. We encourage applications from all culturally diverse backgrounds.

We are also committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply.

Advertised:
18 Aug 2025 AUS Eastern Standard Time

Applications Close
Back to search results Apply now Refer a friend

Whatsapp Facebook LinkedIn Email App

Customer Relationship Manager

  • Sydney - CBD
  • Full-time

Does a challenge excite you? Have a knack for investigative work and problem solving? Start and grow your financial services career with a leading Australian provider

Read more

Customer Relationship Manager

  • Sydney - CBD
  • Full-time

Does a challenge excite you? Have a knack for investigative work and problem solving? Start and grow your financial services career with a leading Australian provider

Read more

Powered by PageUp



  • Sydney, New South Wales, Australia Credit Corp Full time $60,000 - $90,000 per year

    All Work types Full-time (1)All Locations Sydney - CBD (1)All Categories Collections (1) Customer Service & Call Centre (1)Customer Relationship ManagerApply nowJob no:494960Work type:Full-timeLocation:Sydney - CBDCategories:Collections, Customer Service & Call CentreSydney CBD location, a short walk from Wynyard station and Barangaroo...


  • Sydney, New South Wales, Australia Betterway Financial Solutions Pty Ltd Full time $45,000 - $65,000 per year

    Are you ready to make a meaningful impact while building your career?Whether you're starting fresh or looking for a career change, this is your chance to join a supportive and rewarding work environment with clear pathways for progression.About UsFounded in 2022, we're a modern, customer-first business that's redefining how debt collection is done. We focus...


  • Sydney, New South Wales, Australia Shift Full time $120,000 - $180,000 per year

    Who is Shift?At Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.We believe Australian businesses are the driving force behind our economy and are core to our communities. That's why our business expertise, focus on relationships, and...


  • Sydney, New South Wales, Australia Profusion PAC Pty Ltd Full time $104,000 - $130,878 per year

    The company Our client is an established Australian fund manager that empowers financial advisers to deliver on their clients' investment objectives. They do this by partnering with advisers to provide access to a truly universal offering including global investments, contemporary investment solutions, and unique insight to a range of investment options. ...


  • Sydney, New South Wales, Australia Profusion Full time $90,000 - $120,000 per year

    The CompanyOur client is an established Australian fund manager that empowers financial advisers to deliver on their clients' investment objectives. They do this by partnering with advisers to provide access to a truly universal offering including global investments, contemporary investment solutions, and unique insight to a range of investment options.The...


  • Sydney, New South Wales, Australia Talent Connect Australia Full time $60,000 - $80,000 per year

    $360- $380 Day Rate + Super | 3-Month contract (Potential to extend)| Contact Centre Experience Essential Join a high-performing team within a market-leading organisation where your customer service expertise will make a real impact. This is an excellent opportunity to grow your skills in a fast-paced environment, working with a collaborative and supportive...


  • Sydney, New South Wales, Australia Optus Full time $90,000 - $120,000 per year

    It starts with YESAt Optus, we don't sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit.We are seeking a dynamic and proactive Relationship Manager to join our Mid-Market teambased in Macquarie Park, Sydney. In this...


  • Sydney, New South Wales, Australia Mirvac Full time $60,000 - $80,000 per year

    Mirvac is a brand that creates and curates better experiences. We are more than developers or builders - we are visionaries, and our ability to see the world differently drives us to be bold, embrace innovation and diversity, and lead with optimism.As creators of positive change, we see each new project as an opportunity to leave a lasting legacy, delivering...


  • Sydney, New South Wales, Australia RELX Full time $80,000 - $120,000 per year

    Are you a passionate and engaged sales expert?Are you interested in building the future of legal technology?About our TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business...


  • Sydney, New South Wales, Australia Mentimeter Full time $100,000 - $150,000 per year

    Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly...