Solutions Engineer, Sydney

Who We Are
Designed with simplicity in mind, Verkada's six product lines — video security cameras, access control, environmental sensors, alarms, workplace, and intercoms — provide unparalleled building security through an integrated, cloud-based software platform. Over 33,500 organizations, including 96 companies in the Fortune 500, across 93 countries worldwide trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016 with more than $700M in funding raised to-date, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.

About The Role
Verkada is seeking a Solutions Engineer in Sydney with expert experience in Cloud Security, IoT Systems, Networking, Linux Systems, Security Surveillance and Access Control. This individual will partner directly with their territory account executives to expand the Verkada footprint upmarket into Fortune 500 companies. Responsibilities include directly interfacing with customers/partners throughout the sales process, overcoming technical objections, assisting customers in designing deployments with Verkada Products and providing technical assistance to territory account reps. The ideal candidate will be highly motivated, able to learn quickly and work independently while making impactful results for the company remotely. This role will report to the Solutions Engineer Manager for A/NZ.

We are committed to a thriving in-office culture. This role requires that you be on-site at our Sydney HQ 5 days a week.

What You'll Do

• Be the trusted technical advisor to key customer stakeholders: CTOs, CISOs, IT Executives, Security Engineers, Network Engineers, Head of Physical Security, etc
• Utilise your technical expertise to understand and navigate customer requirements
• Collaborate with the Sales team to assess and qualify customer opportunities, and contribute to the design of effective technical solutions
• Lead product demonstrations and deliver engaging presentations tailored to both technical and non-technical audiences
• Act as the Verkada technical Subject Matter Expert, collaborating closely with other departments such as Product, Support, Marketing, and Enablement
• This role requires regular travel, estimated to be approximately 25% of the time, including mostly domestic and some international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration.

What You Bring

• Bachelor's degree in Information and Computer Technology, Cybersecurity, Networking, IT Security, Computer Engineering or related degree from an accredited university
• Demonstrate a solid understanding of TCP/IP, TLS, DNS, DHCP, NAT, VLANs and L2 devices
• Exhibit outstanding written and verbal communication skills, along with effective presentation abilities
• Excellent account management, follow-through, and attention to detail
• Entrepreneurial and positive attitude with a strong desire to learn
• Experience working with IT infrastructure, Linux operating systems, APIs, Python, and other coding languages preferred
• Industry certifications are a plus: Network +, Security+, CCNA, AWS Solutions Architect, etc.
• Must be willing and able to work onsite five days per week.

Australia Employee Benefits
Verkada is committed to fostering a workplace environment that prioritises the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 66% covered
• Medical, optical, dental, and hospital coverage
• Paid parental leave policy & fertility benefits
• Life and Disability coverage
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, accrued vacation days, and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy meals provided daily
• Commuter benefits

Additional Information

• You must be independently authorised to work in Australia. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

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