Sales Manager

20 hours ago

Sydney, New South Wales, Australia MJ Education & Visa Services Pty Ltd. Full time $80,000 - $120,000 per year
Job Description
Key Responsibilities

Sales & Growth

  • Hit monthly/quarterly targets for Education (enrolments/CoEs) and Visa services (paid consults/lodgements).
  • Build and manage a quality pipeline; optimise conversion at each stage with tight follow-ups and clear SLAs.
  • Run local outreach—info sessions, uni/college events, community partnerships—and collaborate with Marketing on digital campaigns.
  • Maintain sharp, weekly forecasting; report KPIs and action plans.

Student Counselling & Admissions

  • Deliver ethical, outcomes-focused counselling aligned to goals, budget, English level, and Genuine Student expectations.
  • Curate course options, verify entry requirements, prepare applications, and manage offers/CoEs on time.

Visa Services (Coordination & Quality)

  • Coordinate visa work with in-house/partner Registered Migration Agents (RMAs); ensure documentation quality and file notes.
  • Uphold ESOS/National Code, provider contracts, privacy, and audit-ready records.
  • Note: Only RMAs provide immigration assistance—this role coordinates service delivery and quality.

Office & Team Management

  • Lead daily operations: rostering, facilities, inventory, front-of-house standards.
  • Recruit, train, coach, and performance-manage counsellors/admins; run weekly sales huddles and 1:1s.
  • Implement and improve SOPs across counselling, admissions, visa coordination, and after-sales support.

Partnerships & Stakeholder Relations

  • Deepen relationships with universities/colleges; organise trainings/famils.
  • Negotiate improved commission tiers, scholarships, and co-marketing based on performance.

Systems, Reporting & Compliance

  • Keep the CRM immaculate (stages, notes, tasks); build dashboards for pipeline visibility.
  • Oversee invoicing for service fees, commission claims and reconciliations; manage refund/deferral/COE change requests per policy.
KPIs
  • Sales: Enrolments, visa revenue, average order value, paid consult conversion.
  • Conversion: Lead→consultation, consultation→application, offer→CoE, CoE→visa outcome.
  • Speed & Quality: First-response time, turnaround times, audit scores, complaint resolution time.
  • Stakeholders & Team: Provider satisfaction, event ROI, team productivity/retention/training completion.
What You'll Bring
  • 3–5+ years in international education recruitment/student counselling/migration services with strong sales results.
  • Knowledge of Australian HE/VET pathways, intakes, and provider requirements.
  • Working grasp of student-relevant visas (e.g., 500, 485, 407, 600 basics) and clear boundaries on immigration advice.
  • Team leadership—coaching, target setting, performance rhythms.
  • Confident communicator and objection handler; data-driven, detail-oriented.
  • CRM fluency (HubSpot/Zoho/Salesforce or similar) and MS Office/Google Workspace.
  • Full Australian work rights; occasional Saturday/event availability.

Nice to Have

  • MARA registration (MARN) or close experience working with RMAs.
  • Multilingual (e.g., Nepali, Hindi, Mandarin, Vietnamese, Spanish).
  • Existing provider relationships.
What We Offer
  • Competitive base + uncapped incentives (OTE).
  • Clear progression to Senior/Branch Manager.
  • Ongoing training (provider updates, compliance refreshers, sales coaching).
  • Supportive, ethical culture and a modern Sydney office.
How to Apply

Send your CV and a short cover letter with your best sales achievements and conversion wins to with subject "Sales Manager – Sydney". Shortlisted candidates will complete a brief case exercise.

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