Marketing & Communications Manager

About Hyatt Hotel Canberra - A Park Hyatt Hotel

Hyatt Hotel Canberra is Canberra's first hotel located in the heart of the capital. Our Heritage listed hotel interweaves the hidden mystique of the 1920s with modern Art Deco designs. With 252 rooms and suites, our hotel offers an escape within a heritage-inspired setting. The traditional furniture styles as well as garden and park views are all enhanced with sleek technology.

"Care Connects Us" is our guiding principle

It's the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It's our superpower. It's how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together.

We need your curiosity. We need your innovative spirit. And we need your authentic self.

There is always a space for you here, and we take pride in empowering you to turn trips into journeys, encounters into experiences and jobs into careers. Hospitality is more than just a job – it's a career for people who care. People like you. People like us.

What you can expect

• Complimentary and discounted accommodation at Hyatt properties worldwide
• Access to complimentary shift meals and discounts for all Food and Beverage outlets.
• Training and development opportunities with over 2000 online learning modules to support you career development.
• Access to our employee assistance program.
• Complimentary underground car parking and use of our Hotel gym facilities
• Being part of a diverse and inclusive team, passionate about their work.

About the Role

The Marketing and Communications Manager, reporting to the Director of Sales and Marketing, will be responsible for developing and implementing key public relations and promotional activities along with advertising strategies; to include media focused partnerships that support eh Marketing Plan objectives and brand positioning. This role is integral to supporting the revenue streams of overall brand, Sales & Marketing, Rooms and Food & Beverage.

Some of the responsibilities include

• Project management across a wide range of marketing and sales activities
• Enhancing the hotels online presence and supporting web development
• Developing, implementing, monitoring and evaluating hotels marketing communication strategies
• Align marketing activities with Hyatt and Park Hyatt strategies and standards
• Assist with establishing annual marketing communication budgets
• Actively seek out and build relationships with journalists, thought leaders and influences in food, travel and lifestyle
• Manage strategic communication and content development across diverse media platforms ensuring a high standard for quality of content on all materials released
• Manage crisis communications for the business
• Co-ordination and oversee the photographic library and photoshoots for all areas of the hotel

A successful candidate will have:

• Recent experience in similar role, within a luxury hotel environment
• Demonstrated brand position and effective marketing strategies
• Proven experience in successfully managing digital marketing campaigns, including social media
• Experience with public relations, media outreach, and reputation management, and crisis communication
• Excellent written and verbal communication skills
• Ability to analyse data and marketing metrics
• Creative mindset with attention to detail and visual aesthetics

A career with Hyatt opens a world of opportunities. We provide stability and passion in discovering and developing emerging talent within the hospitality industry We have continually been named one of the World's Best Multinational Workplaces.

Our values of Empathy, Experimentation, Wellbeing, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.

To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

If you are looking for a fun, fulfilling career, please apply through