Marketing and Communications Officer

Do you want to use your marketing and communication skills to make a real difference in people's lives? At CRCS, we're building inclusive, connected communities across the Capital Region, and we're looking for a talented Marketing and Communications Officer to help us share that story.

This is an exciting opportunity to step into a fast-paced, creative and purpose-driven role where no two days are the same. You'll be at the heart of CRCS's marketing and communication activity – helping us shine a light on the impact of our services, the voices of our participants, and the events and initiatives that bring people together.

This is a full time fixed term position till 30 June 2026 based at Bruce (ACT) with frequent travel required to other CRCS sites within ACT. Option to work up to 2 days per week remotely.

In this role, you will:

• Lead CRCS's digital presence – manage and grow our social media channels, plan and deliver campaigns, and oversee digital advertising that cuts through and connects.
• Create engaging content – craft newsletters, blogs, website copy and publications that tell authentic stories and highlight CRCS's impact.
• Champion storytelling – capture participant voices and community stories to demonstrate the difference CRCS makes.
• Collaborate creatively – work closely with our Senior Digital Designer and program teams to produce marketing materials that are accurate, consistent and visually striking.
• Measure and improve – track performance, analyse data, and use insights to refine strategies and showcase outcomes.

Ideal candidate:

• Tertiary qualifications in communication, marketing or related field, or a minimum of five years' experience in a similar field.
• A skilled communicator with strong writing, editing and digital marketing experience.
• Confident in managing social media platforms (Facebook, Instagram, LinkedIn) and using analytics tools to inform decisions.
• Highly organised and adaptable, able to balance multiple priorities in a fast-paced environment.
• Passionate about diversity, inclusion and community – ensuring that all voices are represented in the work you do.
• Optimistic, proactive, and ready to bring fresh ideas and creativity to the team.

CRCS is committed to ensuring the safety and wellbeing of all young children and young people. As part of our commitment to child safeguarding, we require all employees to undergo relevant screening processes, including Working with Children Check (WWCC) and/or Working with Vulnerable People (WWVP) checks and National Police Checks.

Why Choose CRCS?

Capital Region Community Services (CRCS) provides a wide range of high quality, integrated and inclusive programs and services to individuals, families, children and young people in the Belconnen and wider Capital Region. CRCS works with community members, local organisations and businesses to develop responsive programs, services and activities that support self-determination and reduce social isolation. Strong relationships with government and other community services enhance CRCS's capacity to achieve our vision of an inclusive, connected community.

• A supportive, values-driven workplace
• Being part of a team that genuinely cares about community wellbeing
• Discounted early education and care program services
• 15 days personal leave and 17.5% annual leave loading
• Access to salary packaging up to $15,900 (increase you take home pay) for living expenses and additional $2,650 for meal and entertainment allowance
• 3 additional leave days between Christmas and New Year
• Commitment to supporting your professional development
• Access to our Employee Assistance Program.

CRCS values diversity in every form and strongly encourages applications from:

• First Nations people
• LGBTQIA+ communities
• People with disabilities
• Multicultural backgrounds
• Mature age applicants and carers.

Apply Now

If you're ready to bring your heart to work and create lasting impact in your community, we want to hear from you. Submit your resume and a one-page cover letter that demonstrates your writing skills, and tell us why you're the next great Marketing and Communications officer at CRCS.Reach out to Amy O'Dell, Senior Manager – Communication and Engagement at if you have any questions.