Customer Service Coordinator

6 days ago


Lynbrook, Victoria, Australia Capral Aluminium Full time $60,000 - $80,000 per year
  • Non-customer facing role
  • Competitive salary + Bonus Scheme + Benefits
  • On-the-job training – genuine career pathway
  • Location: either Lynbrook or Campbellfield

Capral Aluminium – Australia's largest aluminium manufacturer and distributor – is looking for an Experienced Customer Service Coordinator to join our small and supportive team in either Campbellfield or Lynbrook, Victoria.

This is a non-customer-facing, office-based role, ideal for someone with experience in order processing, internal sales support, or technical customer service. Previous experience in aluminium or metals distribution is highly attractive for this role. You'll play a key part in ensuring our operations run smoothly behind the scenes.

WHAT'S ON OFFER:

  • Genuine opportunities for career growth and progression
  • Comprehensive on-the-job training
  • Employee Assistance Program (EAP)
  • Employee Referral Program – earn up to $1,000 in rewards
  • Supportive, values-driven work culture

Primary Responsibilities:

  • Accurately entering sales orders into our system
  • Responding to phone and internal enquiries
  • Providing quotes, lead times, and order status updates
  • Vetting orders for accuracy and feasibility
  • Processing credit claims and applying credit policies
  • Offering technical and product support over the phone

About You:

We are seeking a motivated and experienced professional who enjoys working in a fast-paced, detail-focused environment.

  • Previous experience in a similar internal customer service or admin coordination role
  • Strong verbal and written communication skills
  • A professional and friendly phone manner
  • Solid computer literacy and attention to detail
  • A good attitude to workplace safety and reliability

Applicants must also be prepared to undertake a pre-employment medical inclusive of drug and alcohol test.

Employment at Capral

Our strong values-based culture is a key part of looking after our people. Capral's five core values of Safety First, Customer Success, Play Fair, Better Every Day and Own it form the basis of all aspects of our operations.

"As part of our diversity and inclusion journey, Capral is aiming to increase the representation of women across our businesses. We strongly encourage female applicants to apply for this position."

How To Apply

If you're ready to take the next step in your customer service career with a well-established and supportive company, we'd love to hear from you.

APPLY NOW

No recruitment agencies, please.


  • Junior Packaging

    6 days ago


    Lynbrook, Victoria, Australia ixom Full time $104,000 - $130,878 per year

    Your roleWe are searching for an energetic Coordinator to join our ABP team based at our Lynbrook manufacturing site.As Packaging & Product Development Coordinator, you will provide administrative and customer service support to the Contract Manufacturing/Packing department to maintain existing and develop new customer relationships and assist with the...

  • Sales Assistant

    2 days ago


    Lynbrook, Victoria, Australia Repco Australia - A Division of GPC Asia Pacific Full time $40,000 - $60,000 per year

    Sales Assistant (Online)About us: AMX is the largest Australian Motorcycle Accessories retailer open 7 days a week with 25+ store locations nationally and online. We are looking for motivated Casual Online Customer Service Assistant who have a passion for Motorcycling to join our Online team out of our AMX Lynbrook store. Reporting to the Online...


  • Lynbrook, Victoria, Australia Brickworks Building Products Full time

    **We're seeking an organised and self-motivated Retail Sales Consultant to join our Brickworks VIC Design Centre in Lynbrook, Victoria.  Reporting to the Design Centre Team Leader, you will primarily be responsible for providing superior service to assist our customers in the selection of exterior colours for their new home and placing new orders and...


  • Lynbrook, Victoria, Australia Heavy Automatics Pty Ltd Full time $60,000 - $80,000 per year

    About the companyHeavy Automatics is Australia's largest independent Allison Transmission Distributor with five branches across Australia, the Heavy Automatics Group was established in 1990 & comprises of HA Parts, Heavy Automatics & Heavy Hydraulics.Allison Transmission is the world's largest manufacturer of fully automatic transmissions for medium and...


  • Lynbrook, Victoria, Australia IXOM Full time $80,000 - $120,000 per year

    Lynbrook, VIC, AU, 3975PermanentIXOM plays a vital part in the lives of tens of millions of people every day. We're the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive.Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture,...


  • Lynbrook, Victoria, Australia MADE Retail Systems Pty Ltd Full time $45,000 - $60,000 per year

    About the role We are looking for a part-time (on-site) Accounts Administrator to join our team at MADE Retail Systems Pty Ltd in Lynbrook, VIC. In this key role, you will be responsible for managing various accounting and financial tasks to support the smooth operation of our growing retail manufacturing and importing business.What you'll be...


  • Lynbrook, Australia GPC Asia Pacific Full time

    **About us**: **AMX** is the largest Australian Motorcycle Accessories retailer open 7 days a week with 25+ store locations nationally and online. We are looking for motivated Casual Customer Service Assistant who have a passion for Motorcycling to join our Lynbrook store. **Reporting to the Online Coordinator you will**: - Contribute to the sales...

  • Customer Service

    1 week ago


    Lynbrook, Australia DEA Performance Full time

    A fast-growing business and key performer in the aftermarket exhaust and accessories industry, is seeking an experienced Customer Service / Sales Representative to join our team. This role will suit an automotive minded person, with strong organisational skills and a proven sales background. You must have an ability to work autonomously, but also be part of...


  • Lynbrook, Australia My Dentist Network Full time

    Are you a people person with a knack for communication and a passion for helping others achieve their goals? My Dentist Network is looking for a **dynamic and customer-focused individual** to join our team as a Dental Customer Representative. If you're eager to make a real impact and help patients on their journey to a healthier, happier smile, we want to...


  • Lynbrook, Australia Care I Gain Pty Ltd Full time

    **Position Summary** As a Care Advisor at Care I Gain, you will play a vital role in supporting older Australians to navigate their care options and maximise the value of their Home Care Packages. You will be the main point of contact for clients and families, ensuring services are delivered with compassion, professionalism, and efficiency. **Key...


  • Lynbrook VIC, Australia MYD Full time

    Are you a people person with a knack for communication and a passion for helping others achieve their goals? My Dentist Network is looking for a dynamic and customer-focused individual to join our team as a Dental Customer Representative. If you're eager to make a real impact and help patients on their journey to a healthier, happier smile, we want to hear...


  • Lynbrook, Australia Mercy Health Full time

    **ABOUT THE ROLE: **Summary of the role: - Casual positions available - Located at Mercy Place Lynbrook 500 Evans Road, Lynbrook VIC 3975 - Reporting to the Catering and Housekeeping Manager you will provide assistance with delivery, preparation and heating of meals according to individual residents dietary requirements - Ensure dining areas and kitchen are...


  • Lynbrook, Australia Mercy Health Full time

    **Summary of the role: 96 beds residential aged care facility with 3 separate care units. Provide excellent meal services to residents in each care units. Work with a team of Food Services Assistant, Chef, Cook and Personal Care Assistant.** - Casual positions available - Located at 500 Evans Road, Lynbrook VIC 3975 - Reporting to the Catering and...


  • Lynbrook, Australia EQ People Full time

    The OFE Group is a growing, privately owned business offering a complete range of transport services through its operations OFE Refrigerated Transport and Expert Logistics. Our services include Steel, Container, General and Refrigerated transport while also offering Warehousing Solutions. For over 20 years, the OFE Group has enjoyed a trusted relationship...

  • Sales Assistant

    2 weeks ago


    Lynbrook, Australia AMX Full time

    **About us**: **AMX** is the largest Australian Motorcycle Accessories retailer open 7 days a week with 25+ store locations nationally and online. We are looking for motivated Casual Online Customer Service Assistant who have a passion for Motorcycling to join our Online team out of our team. **This role will be based in Wangara WA.** **Reporting to the...

  • Sales Assistant

    6 days ago


    Lynbrook, Australia AMX Full time

    **About us**: **AMX** is the largest Australian Motorcycle Accessories retailer open 7 days a week with 25+ store locations nationally and online. We are looking for motivated Casual Online Customer Service Assistant who have a passion for Motorcycling to join our Online team out of our Lynbrook store. **Reporting to the Online Coordinator you will**: -...