Patient Experience Specialist
6 days ago
Are you an All-Round Superstar?
Are you a highly driven, customer service superstar with a passion for making people smile? We're on the hunt for a friendly, energetic, and professional All-Rounder to join our fun and dynamic 5-star orthodontic practice
At Clear Smiles Orthodontics we believe in delivering exceptional care while having a great time along the way. If you're looking for a role where no two days are the same, and you love working in a fast-paced, collaborative environment, then we want YOU to be part of our team
What You'll Do:
- Be the friendly face that greets and assists our valued patients.
- Provide top-notch customer service over the phone, email, and in person.
- Assist with scheduling appointments and managing patient inquiries.
- Help with patient records, health fund details, and treatment plans.
- Support our clinical team with a variety of tasks to ensure smooth operations.
- Build lasting relationships with patients, making them feel cared for and comfortable.
What We're Looking For:
- A passionate, customer-focused individual who thrives in a busy environment.
- A strong communicator with a positive, can-do attitude.
- Someone who enjoys working as part of a fun and supportive team.
- Ability to adapt, learn quickly, and juggle a variety of tasks with ease.
- Experience in a customer service role is a bonus, but we're happy to train the right person
What We Offer:
- A lively, friendly workplace that feels like family.
- Combining full-time hours into a 4-day week, providing a great work-life balance.
- Opportunities for career growth and development.
- Competitive salary and benefits.
- The chance to work in a 5-star rated orthodontic practice that truly cares about its patients.
Ready to bring your customer service A-game to our amazing team?
Become part of a practice that's making smiles shine every day
To Apply:
Apply now by submitting a cover letter and resume with your application - we will be looking for attention to detail.
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