Office Support

Job Type: Temporary

Location: Melbourne CBD

Job Category: Administration and Office

A bit about us
At Judo, we're more than just a business bank – we're pioneers in redefining business banking for the modern era. Rooted in timeless values such as integrity, trusted relationships, and a challenger spirit, we're dedicated to revolutionising business banking for Small to Medium Enterprises (SMEs) across Australia. Our journey began in 2016 with a bold vision and a PowerPoint slide, driven by a desire to challenge the status quo in an industry dominated by the major players. In just a few short years, we've grown exponentially, establishing ourselves as one of the fastest-growing new banks globally, with 27 offices spanning the nation.

At the heart of our ethos lies a commitment to supporting Australian SMEs, placing our people and customers front and centre in everything we do. Our agility and adaptability enable us to say 'yes' when other banks say 'no', making it easier for our customers to secure the funding they need, precisely when they need it. We take immense pride in our personal approach to banking, fostering diverse relationships and cultivating a collaborative culture within our team.

Our culture – come and join a multi-award-winning place to work
We firmly believe that culture eats strategy for breakfast, lunch, and dinner and the most important investment we can make is in our people. Our Values of trust, teamwork, accountability and performance underpin the foundation of our culture.

We're not your average bank. Judo was built from the ground up, with one purpose: to be the most trusted SME business bank in Australia. We made sure to cultivate a space where bureaucracy is left at the door - where our customers come first with relationships at the core of what we do. We aspire to think differently, inviting new ideas, and creating a space where everyone feels like they belong because we know that it's our unique differences that make us collectively stronger.

We are thrilled to be externally recognised for our unique culture too We were awarded the #1 ranking in LinkedIn's Top Companies in Australia list as well as named in the AFR's BOSS Best Places To Work list for 2 years in a row. We're also super proud to be included in the 2024 HRD Australia 5-Star Employers of Choice list.

Our people and our culture are truly our secret sauce.
Job Description
In our Office Support role, you'll be the heartbeat of our workspace - ensuring our Melbourne office runs smoothly, looks great, and feels welcoming.

We are seeking someone to join us on a casual/temp basis, Monday to Friday from 12:15pm - 5pm.

Your day-to-day may include:
Office Cleanliness & Facilities

• Overseeing communal spaces, including three kitchens and the bar area
• Maintaining kitchen tidiness and ensuring essentials (glasses, cutlery, cups) are stocked and evenly distributed across levels
• Refilling coffee machines, snacks, and other consumables
• Conducting monthly meetings with the cleaning supervisor and monitoring overall office cleanliness
• Liaising with the plant service provider to ensure plant health is maintained
• Troubleshooting minor equipment issues (e.g., printers, VC equipment)
• Collaborating with the Facilities Manager to identify and resolve safety or maintenance concerns

Office Operations & Vendor Management

• Onboarding new suppliers and managing vendor relationships
• Handling credit card reconciliations, setting up purchase orders (POs), and coordinating invoice payments with the Accounts Payable team
• Monitoring Occupational Health and Safety standards and working with the Facilities Manager to ensure compliance

New Starter & Visitor Coordination

• Greeting and assisting visitors, including notifying staff of arrivals
• Submitting access pass requests for new starters and contractors
• Supporting onboarding processes, including preparing welcome merch packs and ensuring laptops and tech equipment are delivered and ready for new starters on their first day
• Managing inventory levels for office-wide merchandise

Office Supplies & Mail Management

• Ordering stationery and other office essentials
• Monitoring stationery stock levels and reordering proactively
• Receiving, opening, scanning, and distributing mail
• Booking couriers and packing parcels
• Unpacking deliveries and maintaining tidy storage and cupboard areas

Meeting & Event Support

• Preparing and maintaining meeting rooms
• Providing coffee and lunch for Board and ELT meetings
• Ordering catering for office and event needs
• Liaising with cross-functional teams to support and run internal events
• Decorating for celebrations and seasonal events
• Setting up for social gatherings
• Preparing communal spaces for events and ensuring AV equipment is tested and functional
• Assisting with quarterly company townhalls, including testing AV and tech setups, and liaising with external tech support when required

Desired Skills and Experience
**A little bit about you…

The skills you've picked up along the way:**

• Exceptional Organisation: You are a natural at managing competing priorities and deadlines
• Attention to Detail: Nothing escapes your sharp eye; you deliver work of the highest standard
• Communication Pro: Your written and verbal communication skills are clear, concise, and engaging
• Tech-Savvy: Proficient in Microsoft Office Suite - Word, PowerPoint, Excel, Teams
• Problem Solver: You're resourceful and thrive on finding solutions to challenges
• Confidentiality: You handle sensitive information with discretion and professionalism
• Interpersonal Skills: You're approachable, empathetic, and build relationships easily across all levels
• Proactive Mindset: You anticipate needs and act before being asked
• Calm Under Pressure: You remain composed and deliver results in high-pressure situations

Your life pre-Judo:

• Experience in a similar office management role
• Proven ability to think independently about the needs of the office and structure them in a common-sense way and within budget
• Proven ability to build strong relationships with team members, third parties, and vendors
• You have contributed to shaping a positive office culture by organising team get-togethers and activities

**At Judo, our culture sets us apart:

Our Values:**

• Accountability: Make decisions and own them. Do what you say.
• Performance: Strive to improve each day, surpassing yesterday's achievements.
• Teamwork: We're not just a team; we're a champion team.
• Trust: The cornerstone of our purpose and relationships.

We're seeking individuals who embody resilience, positivity, curiosity, hunger for success, adaptability, passion, courage, decisiveness, and a hands-on approach.

What our team members say about us:
Our people are empowered to make decisions, take ownership, and contribute to a collaborative environment. Bureaucracy is non-existent as we focus on collective success. At Judo, diversity isn't just valued; it's celebrated. We're committed to creating an inclusive environment where everyone thrives, making us collectively stronger. Our team works tirelessly towards our purpose while enjoying the journey of revolutionizing Australian SME business banking.

If this resonates with you, reach out - we'd love to hear from you.

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