Community Operations Administrator

Cancer Council NSW is Australia's leading cancer organisation, and our vision is to change the path of cancer and make sure no one walks alone. We are dedicated to meaningful careers where you will not only change the lives and futures of people affected by cancer, but you will work in a multi-award awarding winning culturally connected environment.

About us

Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity in NSW and our point of difference is that we work across every area of every cancer, from research right through to support.

At CCNSW we understand that nothing feels better than doing work you really care about. As Australia's leading organisation supporting all people impacted by all cancers, we understand how good it feels to make a difference. We know that almost 1 in 2 Australians are affected by cancer during their lifetime, by joining the passionate team at CCNSW you'll know that each day the work you're doing will positively impact people in your life and Australia.

Together, we will work towards our goal of a cancer free future, while at the same time encouraging you to get the most out of your life with a supportive environment anchored in flexibility, physical and mental wellbeing to bring out the best of what makes you uniquely you. CCNSW we're here for meaningful careers that feel good.

About the team

This position sits within the Marketing & Fundraising Division (M&F) of Cancer Council. The Community Fundraising unit works at a grassroots level to engage communities and form sustainable relationships, to ensure growth and sustainability of our fundraising portfolio.

About the role:

The Community Operations Administrator is responsible for providing administrative and operational support to the community fundraising team, for the effective delivery of community fundraising campaigns.

Key responsibilities of the role:

• Coordinate the administration and financial processes for community fundraising events and activities.
• Maintain accurate and up-to-date records and files for all events, including website management.
• Maintain current information in organisational databases for volunteers, supporter contacts, sponsors, and vendors.
• Support event planning, tracking, and reporting as required.
• Create and post social media content for fundraising campaigns.
• Support management of Community Fundraising VIP supporters as directed.
• Continuously review processes and practice based on a culture of continuous improvement, innovation, and learning
• Participate in discussions to improve the community fundraising program.
• Respond to all incoming enquiries about fundraising events.
• Delivery systems and admin training to the team as required.
• Recruit, train and lead events administration volunteers; provide support to events support volunteers and committees where required.
• Maintain collateral and supplies inventory by checking stock level, anticipating needed supplies, placing orders and verifying receipts
• Attend community fundraising event meetings and events as required.
• Assist with events marketing and collateral production to promote community fundraising events.
• Provide key support for overall team fundraising operations as guided by regional manager.
• Perform specific operational tasks related to facilities management, fleet management, Work Health & Safety and/or risk & compliance as requested from time to time by the Finance, Strategy & Operations & People & Communications Divisions to support the safe and efficient operation of the office location, fleet vehicles, and/or other assets or services.

About you

Essential:

• Demonstrated high-level organisational skills with ability to multitask/manage multiple projects simultaneously and achieve results on deadline.
• Excellent communication skills and a high level of customer service.
• Demonstrated experience and interest in events or fundraising support.
• Demonstrated skills providing administrative support including data entry, data management and website management.
• Experience in working with and managing volunteers.
• Competence in MS Office software including Word, Excel, PowerPoint, and Outlook.
• Ability to work independently as well as part of a team.
• Demonstrated experience in process improvement and innovation with excellent critical thinking skills.
• Ability to travel as some weekend and evening work will be required.
• Current Class C Drivers' license.

Desirable:

• Knowledge and experience of media, particularly social media, marketing, and collateral development.
• Knowledge and experience in a database management program.

About the benefits

• Generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.
• Recognised for Voice Project's 2021 and 2023 "Best Workplace" Award.
• A balanced organisational approach to WFH and office.
• Additional performance-based leave available.
• Work for purpose and know that your work fosters an engaged, diverse and culturally aware organisation.
• Discounts available for everyday expenses such as private health, retail and fitness.

CCNSW is an inclusive place to volunteer and work. We embrace diversity, celebrate our differences, and inspire each person to be their authentic self at work. As we strive to represent the communities we serve, we welcome and actively encourage applications from Aboriginal and Torres Strait Islander people and other diverse groups.

If you require any adjustments to submit your application, please get in touch with us at

Apply online by visiting our website directly, copying the following link then click on the role title and submit your cover letter and resume.

Please note, the health and safety of our people is a priority for us, our employees and volunteers are strongly recommended to be up to date with their COVID vaccination.

Closing Date: 20th November 2025

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