Service Scheduler

6 days ago

Sydney, New South Wales, Australia Pulford Air & Gas Full time $60,000 - $80,000 per year
Service Scheduler – Join a Global Leader in Compressed Air Solutions

Notting Hill VIC 3168, Brendale QLD or Arndell Park NSW | 1 position to be located in one of our 3 offices

Immediate Start Available | Great Team Culture

Pulford Air & Gas a subsidiary of global powerhouse ELGi Equipments—have been delivering compressed air and gas solutions across Australia for nearly 100 years. As we continue to grow, we're looking for an organised and proactive Service Scheduler to join our team based in one of our 3 offices.

About the Role

Reporting to the Scheduling Team Lead, you'll be responsible for planning and coordinating service schedules across our customer base, ensuring optimal use of technician resources and delivering a high standard of customer support. Your role will directly contribute to operational efficiency, customer satisfaction, and business success.

Key Responsibilities
  • Plan and schedule all routine and breakdown service activities
  • Allocate jobs to field technicians and coordinate materials and parts availability
  • Optimise technician efficiency and resource utilisation using our service management system
  • Monitor job progress, customer requirements and service KPIs
  • Proactively communicate scheduling updates to customers and internal stakeholders
  • Support technician field enquiries and escalate where needed
  • Ensure compliance with WHS and quality procedures in all scheduling activities
  • Maintain accurate scheduling records and reports in our systems (MS Navision and others)
  • Provide administrative support to technicians and assist with general office tasks as required
What We're Looking For
  • 2–4 years' experience in service scheduling or coordination
  • Strong organisational skills and attention to detail
  • Ability to manage competing priorities and deliver outcomes on time
  • Excellent verbal and written communication
  • Strong interpersonal skills with a collaborative approach
  • Intermediate to advanced skills in Microsoft Office (Excel, Word, Outlook)
  • Experience working with scheduling or ERP systems (e.g., MS Navision or similar)
  • Diploma or degree in Mechanical/Electrical Engineering (preferred, but not essential)
  • Full working rights in Australia (Australian citizen, permanent resident, or valid work visa)
  • Demonstrated customer service skills with ability to handle enquiries professionally
  • Strong data entry skills with high attention to accuracy
  • Ability to work effectively in a fast-paced environment with changing priorities
  • Previous experience in trades, construction, or industrial services (highly regarded but not essential)
Why Join Us?
  • Competitive salary package with potential performance incentives
  • Supportive and collaborative team environment
  • Be part of a global organisation with local roots and strong values
  • Long-term career opportunities as we continue to grow
Ready to Apply?

If you're ready to join a great team and make a meaningful impact, click Apply Now to submit your resume and cover letter.

Note: We are managing this recruitment process internally. No agency submissions, please.

  • Service Scheduler

    4 days ago

    Sydney, New South Wales, Australia Dormakaba Group Full time

    We're looking for a proactive and highly organised Service Scheduler to join our Pacific Service team. In this key role, you'll help drive operational efficiency by coordinating technician schedules, managing customer communications, and supporting service operations. Your efforts will ensure a seamless experience for both our internal teams and valued...

  • Service Scheduler

    2 days ago

    Sydney, New South Wales, Australia Baptistcare Wa Full time

    **Service Scheduler - Morisset**:- Morisset, NSW, Australia, 2264- Permanent Full-TimeAdd To Favourites**Service Scheduler**- Salary packaging up to $15,900/annum- Ongoing training and development- Make a genuine difference in the lives of othersDo you have a flair for problem solving? Do you have strong attention to detail and thrive on multitasking?Join...

  • Service Scheduler

    3 days ago

    Sydney, New South Wales, Australia Baptistcare Full time

    **Service Scheduler**- Salary packaging up to $15,900/annum- Ongoing training and development- Make a genuine difference in the lives of othersDo you have a flair for problem solving? Do you have strong attention to detail and thrive on multitasking?Join BaptistCare and support older people to live well in the comfort of their own home. If you have the...

  • Service Scheduler

    1 day ago

    Sydney, New South Wales, Australia Baptistcare Full time

    **Service Scheduler**- Salary packaging up to $15,900/annum- Ongoing training and development- Make a genuine difference in the lives of othersDo you have a flair for problem solving? Do you have strong attention to detail and thrive on multitasking?Join BaptistCare and support older people to live well in the comfort of their own home. If you have the...

  • Service Scheduler

    4 days ago

    Sydney, New South Wales, Australia Cp Personnel Full time

    Our client is a leading supplier of mechatronic equipment and solutions to industry throughout Australia.At this time we are looking to employ a well organised Scheduler to coordinate a team of Field Service Technicians and ensure that every Technician is fully equipped for each site visit. As the first respondent to incoming Service calls you will be...

  • Service Scheduler

    4 days ago

    Sydney, New South Wales, Australia Baptistcare Full time

    **Service Scheduler**- Salary packaging up to $15,900/annum- Ongoing training and development- Make a genuine difference in the lives of othersDo you have a flair for problem solving? Do you have strong attention to detail and thrive on multitasking?Join BaptistCare and support older people to live well in the comfort of their own home. If you have the...

  • Service Scheduler

    4 days ago

    Sydney, New South Wales, Australia Baptistcare Full time

    **Service Scheduler**- Salary packaging up to $15,900/annum- Ongoing training and development- Make a genuine difference in the lives of othersDo you have a flair for problem solving? Do you have strong attention to detail and thrive on multitasking?Join BaptistCare and support older people to live well in the comfort of their own home. If you have the...

  • Service Scheduler

    4 days ago

    Sydney, New South Wales, Australia Baptistcare Full time

    Fulltime permanent Service Scheduler- Rostering- Fantastic salary with an opportunity to take home extra with our salary packaging options and other benefits- Be part of a Christian, not for profit organisation**About the role**As a Service Scheduler for our Home Modification and Maintenance office in Prestons, you will be supporting the provisioning of...

  • Service Scheduler

    6 days ago

    Sydney, New South Wales, Australia dormakaba Australia Pty Ltd Full time $60,000 - $90,000 per year

    Company description: We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape...

  • Service Scheduler

    4 days ago

    Sydney, New South Wales, Australia Baptistcare Full time

    **Fulltime permanent Service Scheduler- Rostering****Fantastic salary with an opportunity to take home extra with our salary packaging options and other benefits****Be part of a Christian, not for profit organisation****About the role**As a Scheduler for the At Home team, you will be supporting the provisioning of efficient delivery of home services. You...