Client Advisors

4 days ago

Chatswood, New South Wales, Australia Scanlan Theodore Full time

About us:

Scanlan Theodore is a heritage Australian House - an epitome of elegance and refined sophistication. A House of artisans, luxurious fabrics and human values, it has stayed true to its independent spirit while threading a 40-year heritage of elevated craftmanship.

Founded in 1987 by Gary Theodore, the House's long-standing success is tied to a delicate balance between tradition and modernity, preserving the values of the past while having the courage to innovate and reinvent.

The products are central to everything and speak for themselves - crafted to be beautiful and practical companions in the lives of the women for whom they are designed.

About the role:

We are seeking elevated Part-time Client Advisors to join our new incredible Scanlan Theodore Chatswood Boutique. Our Client Advisors will work closely with Management and the Boutique team, building rapport with our clients and ensuring they receive an exceptional client experience.

This role will:

  • Maintain a high level of client service and experience
  • Welcome and engage with clients, establishing connections to generate brand loyalty
  • Support the Boutique management team to increase productivity rates and achieve seasonal budgets
  • With support from the Boutique management team, develop product knowledge to support with client interactions.
  • Support the Boutique team to efficiently pack online (Ship from Store) orders
  • Support the execution of Visual Merchandising standards according to Scanlan Theodore guidelines

Who you are:

  • Previous client facing or customer service experience in a relevant industry, previous retail experience is advantageous
  • Flexibility of work including weekends, evenings and public holidays as required
  • Minimum availability of three days per week across Monday to Sunday, inclusive of one weekend day.
  • Proactive and self-motivated, with the ability to exercise initiative
  • Ability to work within a team to achieve store targets and KPIs
  • A brand ambassador

Why work with us?

  • Competitive salary package
  • Opportunity to work with a talented and passionate team
  • Seasonal wardrobes
  • Excellent bonus structures and incentives
  • Training and development
  • Company Progression

We are committed to fostering an inclusive and diverse environment where opportunities and challenges are a priority across many facets in which our business operates.

We are seeking to recruit, promote and reward our teams according to their professional aspirations, contribution, achievements and commitment to our values.

If this casual opportunity sounds like your next challenge, complete your application by clicking the Apply Now button and we will be in touch. Please detail your weekly availability in your CV or cover letter.

In anticipation of a high volume of applicants, only shortlisted candidates will be contacted.

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