Personal Assistant Secretary

4 days ago

Richmond, Victoria, Australia e5133cc3-9a2e-4f5c-a225-cae6bb5d03ac Full time $60,000 - $80,000 per year

Are you an organised, caring and motivated professional looking to build your career in specialist medical administration? Whether you come from a medical administration background or have nursing experience and want to transition into a practice operations role, this is an excellent opportunity to join a respected orthopaedic surgical practice where full training is provided.

This role is ideal for someone with great customer service who enjoys supporting patients, helping referrers, working closely with a specialist, and making an impact through great organisation, communication and service.


About the Opportunity

As the Personal Assistant / Medical Secretary, you will play a central role in supporting patients through their surgical journey and ensuring the practice runs smoothly each day. You will be an essential part of the patient experience and the growth of the practice - warm, efficient, organised and dependable.

Based in Richmond Victoria, this is an on-site, hands-on, varied role with excellent training, guidance and support. If you are compassionate, detail-oriented, eager to learn with a business development mindset, you will thrive in this environment.


Key Responsibilities
  • Manage the Specialist's diary, patient bookings and procedure scheduling
  • Communicate with patients, GPs, Specialists, Allied Health and hospitals
  • Support patients by providing clear information and timely follow-up
  • Process Medicare and health fund billing, payments and daily banking
  • Maintain accurate patient records in Gentu (training provided)
  • Prepare reports, follow up pathology/radiology results and assist with correspondence
  • Help maintain a clean, organised and welcoming practice environment
  • Participate in improving workflows and enhancing patient care

About You

You may be:

An experienced medical administrator or medical secretary

OR

A nurse looking to move into a practice-based administrative/coordinating role

Most importantly, you are someone with:

  • A caring, patient-focused mindset
  • Excellent communication and a warm, professional manner
  • High attention to detail, accuracy and organisation
  • Ability to multitask and manage your day confidently
  • A willingness to learn and embrace training

Essential: Minimum 2-year experience in an administrative or nursing role. High level of IT literacy and digital technology. A valid Police Check and a Working With Children Check (WWC).

Desirable: Experience with Gentu, Medicare billing, or a Certificate/Diploma in Healthcare Administration/Medical Terminology.


Why Join Us?
  • Supportive training and onboarding provided
  • Work directly with a respected Specialist Surgeon
  • A professional, friendly and compassionate practice culture
  • A role with variety, patient interaction and room to grow
  • A chance to contribute meaningfully to patient care

You will feel valued, supported, and part of something meaningful.


Apply Now

Please submit your CV and a brief cover letter outlining your experience or why you're interested in transitioning into this role.

Applications can be submitted through SEEK or directly to MediHealth Partners, Dr Malak Sukkar, E I M for enquiries.

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