Medical Secretary

3 days ago

Richmond, Victoria, Australia Melbourne Hand Surgery Full time

Permanent Part-Time | 24.5 hours per week | Richmond VIC

Above Award Wages + Negotiable Car Parking | Join a Leading Specialist Surgical Clinic


Melbourne Hand Surgery is seeking an experienced and motivated Medical Administrator / Secretary to join our innovative private clinic in Richmond. This is a permanent part-time role rostered across Monday, Tuesday and Thursday (24.5 hours per week).

We are a forward-thinking specialist surgical practice providing world-class care in hand surgery, plastic surgery, and infant ear molding, with on-site hand therapy services.


Why Join Us?

Protocol-driven and technology-supported work flow

Negotiable car parking as part of your package

Work alongside a supportive, passionate team

See a wide variety of people – from newborn infants to elderly patients

Enjoy working in a purpose-built, patient-focused environment


About the Role

You will provide high-quality reception and secretarial support to Dr Jill Tomlinson, Specialist Hand and Plastic Surgeon. Your role is critical to ensuring a smooth, compassionate experience for every patient - and supporting our clinical team in delivering exceptional care. We value team members who show up - on time, every time - and contribute consistently.

Rostered hours:

  • Monday: 9:00am – 5:00pm
  • Tuesday: 8:30am – 6:00pm
  • Thursday: 8:30am – 5:00pm

Key Responsibilities
  • Manage patient appointments and theatre scheduling
  • Provide administrative and personal assistant support to Dr Tomlinson
  • Handle incoming calls, emails and voicemails with professionalism
  • Prepare and send medical correspondence using Genie software
  • Greet and liaise with patients and families with empathy
  • Manage billing, receipting and financial consent processes
  • Maintain medical supplies, clerical stock, and IT systems
  • Uphold confidentiality and quality standards in all aspects of work

What You'll Bring
  • Reliable and punctual attendance
  • Strong communication and interpersonal skills
  • Excellent organisation and time management
  • Ability to work independently and as part of a small team
  • Proficiency with medical software (Genie, HotDoc and Medical Billing experience not required)
  • A proactive, problem-solving attitude

Join a Practice That Values Excellence, Compassion and Teamwork

If you're ready to make a real difference in a dynamic and rewarding medical environment, we'd love to hear from you.

Apply now with your resume and a brief cover letter outlining your suitability.

  • General Counsel

    3 days ago

    Richmond, Victoria, Australia easykind Full time $200,000 - $250,000 per year

    *About Us:*At easykind, we are at the forefront of healthcare, specialising in medicinal cannabis to provide compassionate and innovative solutions for patient care. Patient care is part of our DNA, being founded by patients for patients.We're a young, goal-driven team with the mission of creating a 5-star service and the most cost-effective solution to high...

  • Specialist Medical Secretary

    4 days ago

    Richmond, Australia Orthopaedic Surgeon's Office Full time

    We are seeking a passionate and committed Medical Secretary to join a busy Orthopaedic Practice in Richmond. Our practice is committed to providing first class service to our patients, whilst providing a professional supportive office environment where everyone works closely as a team. You will be the first point of contact for patients, your helpful caring...

  • Part-time Medical Secretary

    2 weeks ago

    Richmond, Australia Rooms with Style Full time

    **Part-Time Medical Secretary** - OB/GYN - Pivotal role - some parking availability - upskill opportunities - 4.5 days per week - work life balance - November commencement - Multi-site predominantly at Richmond - well above award payrate Would you like a pivotal role with our newly established Surgeon? Are you proud of your customer service and empathetic...

  • Medical Receptionist

    2 weeks ago

    Richmond, Australia Rooms with Style Full time

    **Full Time Medical Receptionist** - Professor of Orthopaedics - Amazing practices - Genie Software - Great amiable team - above award payrate - Richmond and Glen Iris - Work with the best - parking at some locations Do you like to make a difference to those who are in need? Do you pride yourself on your customer service? Then please read on. We are...

  • Medical Receptionist

    4 days ago

    Richmond, Australia Rooms with Style Full time

    **Full Time Medical Receptionist** - Be upskilled from your GP/Allied background and work with Surgeons - OR use your current Medical Reception experience - Professor of Orthopaedics - Professional, light-filled modern practices - Genie Medical Software We are looking for a dedicated and hard-working experienced Medical Receptionist who would love to...

  • Theatre Booking Officer/administration Assistant

    2 weeks ago

    Richmond, Australia Medical Practice Jobs Full time

    **About Us** We are Melbourne’s premier ENT Surgical practice and pride ourselves on providing excellent patient care, best practice standards and an outstanding clinical and administrative team. We are seeking an experienced Theatre Bookings Officer/Administration Assistant to join our fast-paced Theatre Bookings team, administering to 8 ENT Surgeons....

  • 870 - Practice Co-ordinator

    2 weeks ago

    Richmond, Australia Rooms with Style Full time

    **Practice Co-ordinator** - Great modern bright rooms Epworth Richmond - possible WFH options - 4.5 days per week (full time salary) Private Practice - 2 Surgeons - Training on specifics of the practice provided - Commence late August-September Are you interested in joining a practice in a pivotal role? Would you like a role where you can use your existing...

  • Practice Coordinator

    2 weeks ago

    Richmond, Australia Rooms with Style Full time

    **Practice Co-ordinator** - Great modern bright rooms Epworth Richmond - possible WFH options - 4.5 days per week (full time salary) Private Practice - 2 Surgeons - Training on specifics of the practice provided - Commence late August-September Are you interested in joining a practice in a pivotal role? Would you like a role where you can use your existing...

  • 914 - Part-time Bookkeeper/administration

    2 days ago

    Richmond, Australia Rooms with Style Full time

    **Part-Time Bookkeeper/Administration** - 3 days per week permanent Part Time - Bright modern offices - Richmond and Glen Iris - Xero and Genie Software - great team - Specialist okay Orthopaedic Private Practice - Reception relief and ad hoc admin Do your pride yourself on your attention to detail? Do you enjoy a professional environment and working with a...

  • Part-time Bookkeeper/administration

    2 days ago

    Richmond, Australia Rooms with Style Full time

    **Part-Time Bookkeeper/Administration** - 3 days per week permanent Part Time - Bright modern offices - Richmond and Glen Iris - Xero and Genie Software - great team - Specialist okay Orthopaedic Private Practice - Reception relief and ad hoc admin Do your pride yourself on your attention to detail? Do you enjoy a professional environment and working with a...

  • Billing Officer

    4 days ago

    Richmond, Australia Icon Holdings Services Full time

    **Billing Officer (Radiation Oncology) - Icon Cancer Centre Richmond** - Join our Billings team and support our Radiation Oncology centres across VIC, NSW & TAS - Utilise your experience managing both inpatient and outpatient claims across Medicare, Health Funds and Third Party Insurers - Oversee patient invoices, follow-up debtors, attend to enquiries and...