Performance and Quality Administrative Officer

The Opportunity

The Performance and Quality Administrative Officer plays a key role in supporting the effective operation of the performance, quality, and accreditation framework within the Monash Business School. This position encompasses a broad range of professional administrative responsibilities, including providing governance and executive support to committees and working groups, coordinating events, managing the collection, collation, and analysis of data, and reviewing and improving business processes. The role also involves maintaining information repositories for the School's quality reporting functions and delivering general administrative support to the Performance and Quality team. The Officer will build and maintain strong relationships with internal and external stakeholders, exercising sound judgement and a commitment to excellence in processes to provide timely and reliable advice and support across the School.

As the successful candidate, you will have excellent administration skills and a proven ability to deliver effective operational processes. You will demonstrate strong organisational skills, the ability to prioritise tasks, meet deadlines, and a hands-on commitment to customer service. The role requires working effectively as part of a team while exercising independence and sound judgement. You will bring strong analytical and problem-solving skills, clear communication, and the ability to engage confidently with a diverse range of clients. You will also be proficient in business software, including Microsoft Office and Google Workspace.

About Monash University

At Monash, work feels different. There's a sense of belonging, from contributing to something ground breaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That's why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.

In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world's top-50 universities in rankings including the QS World University Rankings 2026.

Learn more about Monash.

Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must address the Key Selection Criteria.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr- in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

Enquiries: Mr James Parfree, Quality and Accreditation Manager,

Position Description: Performance and Quality Administrative Officer

Applications Close: Monday 3rd of November 2025, 11:55pm AEDT

Supporting a diverse workforce