Business Support Officer

• Join a supportive team delivering key animal management and compliance services
• Permanent part-time role (32 hours per week)
• $ $38.03 per hour (dependent on experience) + superannuation

About the role
As part of the Community Safety and Compliance Department, the Business Support Officer provides essential administrative support to the Civic Compliance team, which oversees domestic animal management and enforcement of Council's Local Laws. The role assists with tasks such as processing animal registrations, liaising with internal teams and contractors, and maintaining systems that support animal-related compliance and education initiatives.

Other responsibilities include:

• To assist the general public with their enquiries both over the counter and by telephone.
• Provide administrative support to the department's leadership team.
• Assist with the administration, data entry, invoicing and reporting functions for the Department.

About you
You are a detail-oriented administrator with strong communication skills and a proactive approach to supporting team operations. You enjoy working collaboratively, managing multiple tasks, and providing excellent customer service. Experience in compliance or animal management administration is a bonus.

The following is also required:

• Relevant previous experience working within a similar role that has included maintenance and updates of enforcement/compliance related databases.
• Experience in a customer orientated role.
• Experience in the use of financial management, customer request or similar database software.

Not meeting all the requirements for this role? We value diverse experiences for positive community outcomes. If you're excited about the position but don't perfectly align with the criteria, we still encourage you to apply.

Pre-employment checks
Progressed candidates must undergo pre-employment screening as a standard procedure which will include Employee Working with Children Check, New National Police Record Check and Evidence of right to work in Australia.

Pre-employment checks are not used by Glen Eira City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.

Position Description
To view a copy please visit the Council Careers page:

Apply NOW
All applications must be submitted online by clicking the 'Apply' button. As part of your application, you will need to:

• Attach your resume
• Attach a cover letter (no more than one page)

Closing date:
15 October 2025 at 11.55pm

For further information or a confidential discussion please contact Callum McPherson, Coordinator Appeals and Business Support on or email

What's on offer
We have a great culture that is valued by all our staff. Teamwork, collaboration and innovation are a key focus at Glen Eira City Council. We will offer you:

• Flexible work options
• A supportive and collaborative team environment where your ideas are welcomed
• Access to paid training and participation in Council's Learning and Development programs
• Reward and recognition programs and Comprehensive leave entitlements
• Corporate gym memberships at Glen Eira Leisure

Working at Glen Eira City Council
The City of Glen Eira is a dynamic municipality located within the southeast metropolitan region of Melbourne, approximately 10 kilometres from the CBD. Council provides a range of services to over 155,000 residents from more than 160 cultural backgrounds and over 16,000 businesses.

Glen Eira City Council is a collaborative, values-based organisation that strives for innovation. Our 1,370 employees bring their diverse backgrounds and varied experiences and perspectives to an inclusive and flexible work environment, creating a unique and vibrant culture that is representative of the municipality it services.

Recognised as an Employer of Choice, we seek people who share our community focused values and have a desire to create positive local impact.

Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to:

• Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees.
• Receiving applications from people of all diverse abilities, skills, languages, cultures and backgrounds including: people with disability, Aboriginal and Torres Strait Islander people and LGBTIQA+ and gender diverse people.
• Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations.

I If you are Aboriginal or Torres Strait Islander and require advice and support with the recruitment process, contact our Aboriginal Community Officer on

We value the knowledge, skills and talents that all people can share with our workforce and community.