Medical Administrator

20 hours ago

Brisbane, Queensland, Australia Private Advertiser Full time $60,000 - $90,000 per year

We have an exciting opportunity for a dynamic medical administrator to join our Brisbane based Oral and Maxillofacial (Medical and Dental qualifications) surgery team. It would suit someone who is interested in the medical side of their work who has a genuine enjoyment of patient interaction and thrives on understanding how clinical processes fit together. There may be opportunities to sit in on consultations to gain a better understanding of the services we provide and how the administrative and clinical sides of the practice connect.

About Us

Working from various sites across Brisbane, our oral and maxillofacial surgeon has an established, busy, growing practice offering expert care to patients.

You will be working between our multiple practice locations (travel allowance provided) including but not limited to Camp Hill, Mt Gravatt, Chermside and Springfield. You will be working in a friendly, supportive and collaborative environment, which will offer you plenty of opportunity to demonstrate and grow your skill set.

Essential Criteria

- Prior experience in a medical or dental receptionist/administration role.

Strong use of initiative and possessing a positive attitude.

Uncompromising attention to detail and ability to multi-task.

Fluent English with excellent written and oral communication skills.

Proficient computer skills, with sound knowledge of Microsoft Office and ability to quickly adapt to new computer programs e.g Clinic to Cloud

Our patient focused practice requires the highest level of warmth and compassion towards our patients.

A willingness to learn all aspects of the medical specialist environment supporting the surgeon, practice manager and practice staff.

Key responsibilities

Greet and settle patients for consultations in a welcoming and professional manner.

Promptly managing enquiries via phone and email with exceptional attention to detail and accuracy.

Appointment diary management with booking of patient consults and procedures.

Providing patients with additional procedure information, surgical estimates and coordinating post-op appointments.

Billing and receipting of patient accounts.

Liaising with Medicare, private health funds, hospitals, other medical specialists and referrers.

Supporting other staff with day-to-day administration of the practice.

If you possess the skills required, please forward your resume and accompanying cover letter addressing the criteria we require. Remuneration based on experience.

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